Customers Refused To Make Phone Calls For 12 Visits.

Me and customers

accurate Customers refused to make phone calls. Often, there are Twelve types of telephone discourse For every word, telemarketing The answers can be answered in the following polite courtesy.

(1) "Oh! What is it about?"

- (the names of prospective customers), these ideas may be very important to you. I hope to be able to explain clearly to you. Besides, I have some details to discuss with you. Would you mind if I have time or time to visit you?

(2) "just send the information."

I will be happy to do so. (the name of the prospective customer), but these ideas are only useful when meeting your personal needs. I have to discuss with you in detail some details. Would you like me to visit you when you are free or free?

"You can send the information to us."

Of course, at the same time, these materials are of high commercial value. In fact, I will be in the vicinity of your company this afternoon, and I can give you the information directly.

(3) "no, I have something to do then." "No, I will visit my friends then."

- (the name of the prospective customer), I'm sorry, I must have chosen an inappropriate time. Would that be better or better?

(4) "I have a friend who is doing this kind of service!"

If your friend is your service agent, I believe he will provide you with good service, but I do not want to repeat what you already have. Would you mind if I have time or time to visit you?

(5) "I have no money!"

- (the name of the prospective customer), your judgement must be correct. However, the idea that I want to offer you may be something you have never heard before. Now it is better to know about it for use from time to time. Would you mind if I have time or time to visit you?

"I know what you said, and even if you want to buy it, there is no money now."

Yes, Mr. Chen, I believe that only you know the financial situation of the company best, right? And our system is to help you better save costs and improve performance. Surely you will not object?

(6) "you are just wasting your time!"

Are you saying this because you are not interested in our service? {page_break}

(7) "I am not interested in you!"

- (the name of the prospective customer), I also feel that you will not be interested in anything you have never seen before, which is why I am going to visit you. I hope that the information I have provided is enough for you to make a wise decision. Will you be in the office?

"I have read the letter, and we are not interested in what you mention."

I understand that products that have not been seen will not be rushed to make decisions. Do you think so? So I am thinking of visiting you in person this afternoon or tomorrow morning. We have made a detailed market investigation. This product is of great help to enterprises like you. Do you think it would be convenient for me to bring the information to you personally this afternoon or tomorrow morning? ? (with no interest to refuse you, you have to give him such an idea: how good is the pear? )

(8) "I am busy!"

This is the reason why I called first (the name of the prospective customer). I hope I can visit you at a more convenient time. Would you mind if I have time or time to visit you?

"I've been busy this time, next quarter."

Yes, it is certain that you manage such a large company. That's why I'll call you first so as to confirm your time and not waste your precious time.

(9) "I really don't have time."

Facts have proved that you can develop this enterprise into such a scale that it proves that you are an efficient person. I am thinking: you will not object to a system that can help your company to save cost, save time and improve work efficiency.

(10) "you are wasting my time."

If you see that this product will bring some help to your work, you will not think so. Many customers, after using our products, send a very high appraisal to our products in the "customer feedback receipt" sent back, which really helps them effectively save costs and improve efficiency. (no time to refuse you, you have to use the concept that the busiest person is not necessarily a successful person, but a successful person must pursue efficiency. )

(11) "you just talk on the phone."

When I visit you, it only takes 5 to 10 minutes to make a presentation to you, so that you can better understand our products, do you think so?

(12) "I don't need it."

Before you see our information, I understand all of your ideas. This is one of the reasons why I want to visit you.