Expert Weapon: Why Do Customer Service Interviews Always Fail?
Always lose
Interview
upper
When I saw the interviewer, I was walking on thin ice, I didn't know where to put my hands and feet, I didn't dare to lift my head, my eyes didn't look at people, I hung my head down there, and I could answer the questions normally.
Shy Cai Xiaojia, every time he goes
Application
It was all lost in the interview. Every time I came back, I was annoyed and ashamed.
The more it is, the more it affects the mentality of her next interview. With the increase of the number of interviews failed, Cai Xiaojia unconsciously produced inferiority complex, gradually lost her confidence, and even did not dare to resume her resume.
Comment: inferiority complex is a great enemy.
Cai Xiaojia's problem is psychological problems. He belongs to inferiority, timidity and lack of confidence.
So the first step is to solve her mental problems and let her have confidence to attend the interview.
According to Huang Zongyong analysis, there are many reasons for lack of confidence, such as physiological, environmental, family or social reasons, but psychological factors are the main causes.
Some job seekers also have certain strength and superiority, but in the face of fierce competition, they dream of it.
enterprise
I didn't respond to my own voice, or I didn't send many resumes, so I began to feel that I could not do that, which was not as good as others.
Secondly, job seekers dare not accept challenges. Inferiority makes their lack of competitive courage and lack of self-confidence.
When I join a job interview, I feel uneasy and over retreated.
Once a job seeker suffers setbacks, he lacks psychological tolerance and even feels that he is really not able to be confident.
In fierce competition, this psychological obstacle is a great enemy to success and must be overcome seriously.
Huang Zongyong emphasized.
Weapon: strengthening scene training
For the self assured job seekers, the best way is to combine advantages and enumerate them to form an advantage.
Write down the points you want to talk about, and do scene training and deduction.
Huang Zongyong suggested that the so-called advantage is any ability, ability, skill and personality traits that can be applied. These advantages are the elements that can contribute to and continue to grow, and also the magic weapon of competition.
Courage is very important when we set out our advantages. We must dare to save face and try our best to fight for it.
Cai Xiaojia is too self abased. In job hunting training, he can go overboard first, and he can produce pride and even arrogance to overcome his inferiority.
Then, it will be right to come back in the interview process.
Interest is the best teacher, so long as you are interested in the position you want to apply for, and always remind yourself that you are qualified for the job, you can completely block the tension in the interview process.
[case two]
Repeated job hopping and frustration
Cui Qiang studied computers. After graduation, he worked for a company for 3 months. He felt that the company had a large volume of sales, a small amount of technical work, and could not learn anything, so he switched to a software company.
Results in the new company, the work can not be carried out, technology can not keep up, quality and progress can not meet the requirements, Cui Qiang was fired by the boss.
2 months later, Cui Qiang found another company specializing in weak current. The company has a lot of business, including electronics, communications and computers.
But there were many things that Cui Qiang could not bear to see, especially the monotonous and repetitive work, the tense and exhausted overtime and the depressed and depressed atmosphere, which made Cui Qiang want to leave again.
Comment: job hunting must not be seen in the mountains.
Huang Zongyong analysis believes that many newly graduated newcomers have high self reliance and feel that their present work is not good enough. They just plan to quit job when they enter the unit.
At this time, you need to understand the balance mentality, have a common heart, do not rush to gather together, choose the position that matches you.
Job hunting is job matching. It is suitable for oneself. It can not be high. It is hard to find and can not be low. If it is low, it will waste its resources.
Huang Zongyong emphasized that career planning is to find the best match point and the development platform at all stages in the future.
Weapon: new people should learn from each other's strengths and weaknesses.
A college student with certain professional knowledge, broad thinking and good cooperation with others is the type of boss likes.
Huang Zongyong suggested that job seekers should learn to exercise their abilities in every aspect starting from the first day of work.
It is also the modesty, modesty, patience, enthusiasm and sincerity to maintain a modest mindset. This is the basic quality that every workplace newcomer must possess.
Cultivate a solid work style, dedication, the enterprise will appreciate you, the mentality will become open-minded.
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