VANCL VJIA Enhances User Experience

I learned recently that the Internet is fast fashion brand. VANCL Its website Vjia (vjia.com) In recent days, it began to practice in the north of Guangzhou and Shenzhen. "Heavyweight" upgrade service That is, door-to-door return, and cash can be returned on the spot. It is understood that in October, VJIA began to carry out the policy of reimbursement for freight returns, and the reimbursement standard was the same as that of VANCL. VJIA responsible person said that the V+ comprehensive service upgrade aims to further enhance the user's online shopping experience, in addition to the entire field reimbursement of freight and door-to-door replacement, users can also modify the order through the official website self-service, eliminating the trouble of calling customer service.

The head of the technology department said that after the upgrading of the VJIA service, the VJIA users of North Guangzhou Shenzhen will enjoy the service of on-site return and spot refund. All VJIA users can also make online self-service modification orders without calling customer service to modify or cancel. Door-to-door return and change orders are convenient for users to purchase, enhance user online shopping experience, and will generate certain risks and extra expenses. VJIA responsible person said, as a third party e-commerce shopping platform, V+ should provide users with not only fashionable goods and quick and convenient online shopping mode, but also enhance the overall quality and satisfaction of users' Internet shopping.

VJIA's reimbursement and freight policy mainly refers to the logistics cost generated by users when returning goods on VJIA will be borne by VJIA, and the upper limit of reimbursement is equal to 15 yuan for VANCL. The freight can be returned to the user's virtual account for the next time, or can be returned to the customer service through the phone by cash.

According to the Chinese e-commerce market monitoring data released in the third quarter of 2010 by AI consulting, the total volume of e-commerce transactions in China in the third quarter of 2010 amounted to 1 trillion and 200 billion yuan. In the face of such a huge market, the competition between e-commerce enterprises is becoming increasingly fierce. More and more e-commerce enterprises put user experience at the top priority. In order to win more market share, numerous e-commerce websites have launched service initiatives to enhance user experience, aiming at enhancing user loyalty and satisfaction.

It is understood that Vjia has been developing rapidly online, and its monthly sales have exceeded 10 million. V+ has completed its first large-scale revision since the end of August. "We need to make online Sanlitun Village and online Xidan Joy City to provide more fashion choices for Chinese netizens." VJIA.COM related people said.