2011 Spring Festival Officially Launched &Nbsp; &Nbsp; Media Release Ticket Actuarial Strategy.

Last night, Zhao Lichun, who worked in Shanghai from Huaibei, Anhui, was watching.

Tomorrow, the ShangHai Railway Station will start the Spring Festival.

Millions of eyes are gathered again on the homecoming people.

It is difficult to buy tickets for Spring Festival travel year by year. It has long been the focus of attention in the society.

Is it a good choice to go to the railway station shopping mall or wait for the window to sell, or to call the booking hotline again and again?

A train ticket affects the number of hearts.

The reporter visited the field for a few days, specially for this year.

Probability: minimum success rate.

[scene] "two days in a row, it's not easy to become the first day of the day, but still told me there was no ticket."

Some passengers have had such experience since the beginning of the ticketing.

In the past, the railway station "hypermarket" is the greatest hope for the homecoming, but this year, the number one still can not buy tickets. This can not help but puzzle people: what way can we buy a tight train ticket? What is the best chance to succeed?

[actuarial] this year, the railway department has plenty of ticket buying channels, and the number of train tickets, outlets, telephone bookings, reception windows and booking hotlines are all high.

Judging from the current ticketing situation, hypermarkets are still the mainstream choice of people.

Tight tickets, though they may not be bought at the top of the stores, are the most successful ones.

At 3 p.m. every day, all the national shipping tickets at the same time sell eleventh days' new tickets at the same time.

Take Shanghai to Chengdu as an example, there are 5801 tickets sold all day today, and the ticket buyers are mainly distributed in the 3926 ticketing windows within the jurisdiction of Shanghai Railway Bureau. Theoretically, everyone can buy a ticket on average at every window.

Of course, for passengers in Harbin and other directions, there are only more than 600 tickets scattered in 3926 windows on that day. Even if the number one is ranked first, they may need to be agile and lucky.

In the second place, the chance of getting a ticket is more than half.

If the former passenger has a slight delay at the window, the competitors of the "second" will rapidly increase: besides the people in front of the window, there are 8000 telephone booking hotlines. Skilled purchasers can get tickets after half a minute in the hotline, probably exceeding the "second" in front of the window.

What is the advantage and disadvantage of the point of sale and the "hypermarket" of the railway station? The Railway Bureau said that the national railway network ticketing, so the tickets sold at the outlets were the same as those in the hypermarkets, but the passengers had to pay an extra 5 yuan fee.

In fact, the 5 yuan is not the main disadvantage of the selling point. Compared with the 150 windows of the ShangHai Railway Station Plaza, there are only 1-3 windows in the selling point.

This means that there are 150 "first names" in the hypermarket every day, while the selling point is only 1 to 3 "first", and the difficulty seems to increase suddenly.

From the probability of success, the telephone booking rate seems to be the smallest. Although the Shanghai Railway Administration has expanded the telephone booking system again this year, it has increased by 2000 more than last year to 8000, but this does not seem to be enough for millions of ticket buyers in Shanghai.

According to the statistics of Shanghai Railway Bureau, more than 100 thousand people call the booking hotline every day, and fewer than 20 thousand tickets are successfully bookings each day.

[Conclusion] the probability of telephone booking is the least successful, but it is not chicken ribs.

Since last year, netizens have been summarizing the successful strategy of telephone booking, such as opening at 3 p.m., starting at a quarter of an hour, trying to stay in the system waiting for the moment to start selling, or even if they did not get tickets for the first time, usually try at off peak hours, because sometimes people will refund the tickets and the tickets will be sold again. Luck may well succeed.

Cost calculation: the selling point is substantial.

[scenario] when it comes to the cost of going home for Spring Festival this year, many people first think of the sudden rise of train fares in the high-speed railway era.

In fact, the high-speed rail is still a small number after all, and compared with the train fare, the cost of buying tickets in different ways is not a trivial expenditure.

How to buy tickets and where to buy tickets are related to the cost of everyone's concern.

Which method is the most cost-effective?

Actuarial] just after 3 p.m., the ShangHai Railway Station Plaza has long been crowded.

At the door, there was a long line of people lined up along the wall near the gate.

Just ask them, they are in order to catch up tomorrow afternoon ticket sales.

The Spring Festival is approaching. If you want to buy a tight train ticket, the actual queuing time will be longer.

Reporters chatted with some of the passengers who had just bought tickets at the front. They knew that they were at the front door of the store one day ahead of time. They chose a nearby hotel in the evening to make a night. The average four people spent a hundred yuan or so, with an average of 30 yuan per person.

Plus the ticket from home to the station, and the time to eat and drink while waiting, the cost of buying a ticket is nearly 100 yuan, and the time is thirty or forty hours.

Compared with the "fatigue war" in the hypermarket, the sales outlets should be slightly better.

A train ticket sale point near the Xhenzhuang subway station just passed at 9:30 a.m. yesterday, and the queue waiting for the afternoon ticket sale was already several meters long.

The first one was a young man. He heard that he had come from Songjiang by bike at 2 o'clock in the morning.

The cost of purchasing tickets at the selling point is obviously less than that at the train station, or at least no accommodation.

Listen to several travellers counting the accounts. If you want to be in the front row, you need to queue up early in the morning. Breakfast, lunch and water should be settled near the selling point.

However, even if we add 5 yuan handling fee, it will not be more than 30 yuan.

The sale point also has an advantage. This year, there are 264 outlets in Shanghai, which are distributed in 18 districts and counties in the whole city, and there is one on every 3 kilometers in the urban area.

Telephone booking is undoubtedly the most advantageous cost, but it is hard to get tickets.

Reporters tried to dial the Shanghai train ticket hotline at 11 o'clock the day before yesterday, until yesterday afternoon, after work, tried 30 times, but there was no successful booking, and the connection time was longer than 3 minutes.

The fare standard of Shanghai train ticket hotline is charged according to the standard of Shanghai City dialect, 2 cents in the first three minutes, and 1 cents per minute thereafter.

As a matter of fact, this day cost nearly 12 yuan, but the most crucial ticket failed to be booked.

Summary: because each person's situation is different, so the comparison can only be relative.

Combined, the cost of the train station hypermarket is the highest, and the time consuming is the longest. The cost of telephone booking is the least, but from the result, telephone booking is the three way to make people feel the worst.

Comparatively speaking, the selling price is still high.

However, it has been reminded that different places of sale are not the same, and many people need to rush ahead.

In addition, some passengers feel that some machines on sale sites seem to be more prone to problems than train stations.

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Cost-effective: or train cost?

[scene] in January 12th, Shanghai sent the first motor train to Chengdu and Chongqing. As of yesterday, before January 27th, the "EMU" only had a few 2000 yuan Senior soft sleeper, including 1000 yuan sleeper, all tickets were sold out.

The cost of a thousand yuan is not expensive. This is one of the puzzles of Spring Festival passenger pport in the high-speed railway age.

Actuarial] at the beginning of the January 9th ticketing, some voices of passengers appeared in the media: we don't want high-speed rail, no EMUs, just a hard seat ticket.

But with the increase of ticketing, passengers are standing at the window of the ticket store, and the bottom line of their hearts goes backwards and backwards: the 500 yuan less train seats can be accepted, but it is hard to get a ticket soon; the 1000 yuan soft berth has bought the bite, and now the passenger exclaims: even "bite teeth" has to "bite fast".

Now, every passenger who plans to return to Sichuan and Chongqing for the new year needs to make a good calculation.

This is not only a comparison between comfort and money, but also a comparison between various ways of returning home.

According to the current standard, the general speed train is going to go home, the hard sleeper needs 400 yuan to 500 yuan, and it is almost the same as the two seats of the "EMU" two. Is it lying on two days or sitting for 15 hours?

The sale of 1000 yuan soft berth shows that people's options are "upgraded".

But another question is before us: is it 1000 yuan to go back to bed comfortably and quickly, or do we need to add more money to travel by plane or spend less than half of our money on long-distance buses? Finally, in the case of nearly two days of ticket sales, the sales of "motor car" soft berth is quite fast.

Some passengers who bought 1000 yuan tickets said they thought the train was safer than the long-distance bus, while the full price ticket was too expensive. Two, a lot of baggage was not easy to carry. Three, the way to and from the airport was often far away from the railway station located in the center of the city.

Reporters were informed that the Shanghai and Chongqing, Shanghai and Shanghai will be a large number of passengers in the near future, the pressure of pport capacity is expected to slow down.

In fact, the tourists in Sichuan are lucky. After all, there are many choices now.

For other passengers who are in the right direction, the choice is smaller.

For example, northeast and northwest, there are no "motor cars". There are only a few trains per day. They only need to calculate two questions: train or plane? How can they get to the front of the queue to get a ticket?

[summary] thousand yuan train tickets, obviously exceeded many people's psychological expectations.

This is a problem we all have to face, and multimode and multi-level travel mode is definitely the trend of future development.

In fact, when it comes to cost performance, it is relative, as for different groups of people, the relative value of one thousand yuan is also different.

We actually need a kind of self positioning, we need mutual understanding, active dislocation.

After all, it is impossible for everyone to ride on the most cost-effective train.

Reporter's notes

Can you improve it a little every day?

Write the Spring Festival year after year, and see the difficulty of the Spring Festival every year.

Some problems are not for one or two years. Many people think that it looks like a "knot", and there is no way to solve it.

But this year, World Expo, Shanghai, has brought us a very important way and spirit to do a good job: improving it a little every day and making progress every day.

The Spring Festival arrived. In the interview, the reporter could feel the devotion of the railway department. There are countless stories behind the scenes.

For them, the Spring Festival pportation is "7+0, white plus black", from leaders to frontline conductors, rest is a luxury.

Another staff member said on micro-blog that passengers who queued up to buy tickets every day could not wait to turn themselves into trains and send them home.

Empathy and devotion do not mean that there is no room for improvement in Spring Festival pportation.

With the arrival of the Spring Festival peak, the railway pport capacity is relatively tight. Tens of millions of people are waiting for trouble at the station, and there are still many problems to be solved.

However, reporters recall the early days of the World Expo. We worried about and discussed the similar problems such as large passenger flow and long queues. Finally, the Expo saw many changes every day, leaving many people with good memories.

Now, when we face difficulties again, can we apply this spirit to practice?

It is said that ticket queues are queuing up earlier and earlier, so that they can not take the "numbering", so that the management department can think of things that are related to the interests of many passengers. This is the time to test managers' wisdom. This is the time to test managers' wisdom. If we waste thousands of tickets on the day of telephone booking, is it possible for us to think about ways to get tickets back to the Internet and sell them to the Internet as soon as possible? For example, the train sleeper is expensive, and the front array has adopted a soft sleeper seat changing method. Can it become the normal form of the spring pportation and solve the needs of more passengers? Besides, there are also the eating problems, the rest problems of the waiting passengers, and the security problems of the station square. For example

As the Spring Festival starts tomorrow, tickets and buses will enter the highest peak, and people will encounter difficulties every day.

To alleviate these "old difficulties" year after year, if we can start from now, even one day to improve a detail, will also let everyone frown slowly.

"One day's improvement of one day" should be the normal pursuit of all aspects of our work.