Orange Hotel CEO Wu Hai: Lok As The "Roving Bandit"

Wu Hai graduated from Central University of Finance and Economics in 1987 and was awarded the EMBA degree of Tsinghua -INSEAD business school in 2010.

Music as a "roving bandit"

"Wang Hou, the loser of the winner", I still count as "Kou" and "roving bandit".

Along the way, many people around me, but entrepreneurship is still a strong sense of loneliness, but I enjoy it.

For me, the most perfect happiness is a sense of conquest, through hard work to make one thing, so that all stakeholders are very satisfied.

I think the most exciting thing is that when an enterprise is facing a particularly big crisis, I can lead it across the past and turn crisis into opportunity.

I seem to be born with this kind of personality and impulsion, so it's not surprising that such an agitated entrepreneurial experience.

To tell the truth, I am not unwilling to keep the business. There are many reasons for the company to sell. I think the most important thing is not enough ability and vision.

I didn't make a lot of money when I sold the company. I never felt excited or happy at the moment when all the contracts were signed, but I was not unhappy. Some were just peaceful.

I didn't feel happy when I was very poor when I was very poor, because I felt that my life style did not change substantially because of money.

After so many years, I have hardly fought for my own interests through so many companies.

For example, I seldom compete with shares, almost as well.

In this regard, I also specially made a reflection: people have desires and desires, why do I do this?

Is there really no desire? No, just not deliberately.

For a long time, I thought money was only an accessory and a yardstick.

I enjoy the process of making one thing most enjoyable, and the rest is what follows.

People need a sense of accomplishment. Mahjong still wants to win money.

In pursuit of a sense of accomplishment, there must be an appendage, which can be material or spiritual.

This sense of accomplishment in conquering challenges is an endless road.

Everyone will choose a way to spend their life, but the way they behave and do things differently.

Constantly conquering challenges and innovation is the way I feel that life exists, but I just put this sense of existence in the enterprise.

Entrepreneurship is lonely, but I enjoy it.

Entrepreneurship is a strong sense of loneliness.

For example, few people can understand what you think.

They may not think as much as you do. Sometimes they do not resonate.

For example, to deal with people, to deal with some things, can not tell others, can only know.

What is loneliness? Loneliness means that you have a lot of things in your heart, but you can't talk to others.

People are very complicated. After many things are said, they may not understand.

This loneliness is common in the process of doing business.

But along the way, there are still many people with you.

Both alive and dead.

Adam Simy (Adam Smith) has a great influence on me.

When I was a graduate student, I recited his works.

He abstracted and simplified all the complex problems and woke me up in many ways.

In addition, there are two "ghost guys". One is Andy Mok (Andy Mok) who makes investments, and one is Jerry Parker, a global vice president of Sabre, one of the world's largest GDS distribution systems.

Once, I was working on a project with Jerry Parker.

I leave the report made at random.

He said this would not work. How should the report be neatly arranged and how to make it ready?

The vice president of a large company is so fastidious about such trivial matters as ordering documents, which touches me very much.

Later, I did things more carefully, and this habit is very important for me after making a hotel.

My six bedroom CEO Liu Yan is a frequent chatting friend. Besides talking nonsense, he talks more about one another's business.

I think the two big men who do business are sitting together, not talking about businesses, not talking about innovation, but gossiping about others, or just talking about children, wives and souls. Is it a bit of a drag? My friend can not meet for one or two years, but there is something to say.

Zheng Nanyan is such a friend for 7 days. I have always thanked him.

He helped me a lot when I first started Orange Hotel.

I remember the first time I saw the movie "Wall Street" around 1994. Two words in the film had a great influence on me.

One sentence is "Money never sleeps".

I printed it out in my wallet for several years.

This is not to say how much money I have in pursuit of money, but rather to motivate myself to make more effort than usual.

The other sentence is "If you need a friend, go get a dog." after dogs were really able to understand that dogs are the best people to talk about.

It is undeniable that entrepreneurship is lonely, but I enjoy it.

The "old" people around us

After many years of doing business, people have been found to be the most important.

There are three people who have been following me for more than 10 years, and two more than 8 years.

The technical manager of Orange Hotel has been with me for more than 10 years. He has been a Reservations clerk and has come with me.

Besides, I have to say Ma Xiaodong.

Ma Xiaodong has been my vice president since the founding of the company.

Our singing in the Ministry of chemical industry

In addition to your friends, entrepreneurs must know that others follow you and feel hopeful.

Don't expect them to talk more about loyalty, but you have to talk about loyalty, which is the price of being the boss.

When I sold my business, I gave nearly 1/2 of my money to my ex-wife, 1/4 to myself, and 1/4 to other executives, who actually had no shares.

Although it's a small sum, I think I should do it myself.

Friendship is very important to me.

Many of my subordinates are doing well outside, and I will not easily "move them" and let them come back to follow me.

I know that once he is "moved", he is responsible for him.

Trust has boundaries, fairness is the foundation.

Before I was 30 years old, I often felt depressed.

People who trust themselves, classmates, relatives and friends, do things together.

But when it comes to teamwork, we have to say that trust is the first priority.

In the early days of starting an undertaking, it was "Gang fighting". When faced with a matter, we should take up sticks and bricks and rush to each other.

It's good to find people who know you well. Don't look for a person who can only fight hard and fight. How many must be able to fight?

In my experience, trust must be looked at separately.

Including Ma Xiaodong, I will tell him that my trust in you is one hundred percent, but I am right with you.

A more realistic problem is that when people do things together, a lot of things will be shown.

For example, each person's economic foundation is different, and the value orientation will be different.

In the process of starting a business, many people have immoral behavior.

The professionalism of many Chinese employees is relatively poor, such as stealing information.

For example, there is no sense of responsibility.

I had a project manager who said Dad had something to go home, and the phone could not get through. Tens of millions of projects were left behind.

I can only believe that, from a moral point of view, these people can not eat in society, society will criticize them.

To start a business is really "the heart is scattered, the team is not good." in order to win the hearts of the people, many company leaders and employees are just like brothers. I think this is a huge hidden danger.

When you are really busy, you can't bear to kill your own brother. Occasionally, when you eat a meal, you care about your employees. However, when you eat every day, everything you have done before has become a hypocrites in their eyes.

The relationship between boss and employee is boss and employee.

Most of the time, the boss takes the heart out to the employees, and the employees do not believe it. Maybe something is believed. After some time, something is not done, they will still be dissatisfied.

In my opinion, the most important thing for leaders is to be fair.

If you are fairly fair, the people you choose will be fair, and the people they choose will be fair.

I have a special sense of fairness.

I think, from the perspective of corporate culture, different enterprises have different characteristics, but they can not escape from a foundation that is fair. With this foundation, other possibilities are possible.

Designer is art, I am business.

In Orange Hotel, there are many exquisite designs, and designers play a very important role.

However, the aesthetic and value orientation of the hotel will involve me.

I make judgments based on customer experience and communicate with designers.

After the launch of the oranges crystal foundation shop this year, we took many people to experience the visit.

One of my ideas - putting the bathtub in front of the French windows and matching the electric drapes is very popular.

Our designers are all foreigners. They say that the Chinese people have been so open. This is a cross-cultural problem.

Business is taboo for art and art, for design, for technology and technology, which is why many businesses die.

But designers are artists. We must think about this.

For me, designers are responsible for customers' applause, and I and other employees are responsible for letting customers know where to go.

As a hotel, innovation is not just different. I don't want customers to come here just a feeling, feel that this design is good, but do not know where good.

It's very important to have something to let customers out.

For example, we put two IMAC computers in the hall, with personalized designs on the walls of the rooms, such as touch panels.

As a Architects Inn, I have deep feelings for Orange Hotel.

As a foothold in every customer's life, one day or two days, I hope it will leave them with memories, imprint, or even leave a story, hoping that Orange Hotel can live with emotion and individuality.

Re experience of "roving"

The decision to make Orange Hotel in 2006 is very important because it gives me a new challenge.

It is a good feeling to make a thing bigger from scratch. It can give full play to and express its thoughts and will.

At that time, I thought to myself the way out was: if I fail, I will work again.

In this way, I am a casual person.

Frankly speaking, Orange Hotel should not be my end.

I am a poor man of self-control, and I do things more and more, such as the financing report, the Board report, and the paper written in EMBA, only to wait until it is too late to do it.

I think everyone has their own specialties. My expertise may be more fond of pondering and innovation, but once the company is stabilized, the people who can keep their jobs can do better than I do, and I may be able to come up with ideas.

But one thing I believe is that Orange Hotel will definitely become one of the most successful things in my life.

I have two motto: one is the winner, Wang Hou is the loser; the two is to be a bitch and not to build a memorial archway.