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    How To Identify Valuable Customers Through The Internet

    2011/1/31 11:27:00 56

    Network Customer Value

    I. enquiries for customers


    Because everyone is promoting their own companies and products on every website, every day your mailbox will be filled with some guests.

    Enquiry

    If one day is gone, I think you may be a little unaccustomed.

    But now the success rate of network pactions is very low, a large part of the reason is the virtual nature of the network, there are not many valuable guests, so how to distinguish the value of guests is very important.


    1, have you read the website provided by the guests, or have you seen the postfix of the guest's mail to see if there is any?

    website


    2, is the enquiry of guests very general?


    3, does the guest have a clear indication of the product he is looking for?


    4.

    If there is no website and detailed contact information, please do not reply to the price immediately. Please ask him 6 questions first, these 6.

    problem

    I have said before, now I repeat it below:


    (1) is he engaged in the XX industry (for different sectors of the company)?


    (2) how long is it in the industry?


    (3) what are the target customers? Retailers, wholesalers?


    (4) what is the annual sales volume?


    (5) detailed company name / address / telephone / fax?


    (6) is there a company website?


    5, if the guest answered in time, and replied to your questions one by one, it would be very sincere. At this time, you need to study his company and website carefully, find out his professionalism, and talk about the characteristics of every guest. Don't make every post official and have an affinity. This is my style of work. I don't know how you are. Actually, once you have a warm and friendly communication with your friends, the distance between the two sides will be a lot closer. If such a long-term contact is made, but the guests do not have a single bill, he will not be good at it. He will gradually consider that he will help you in any case.

    At this time, you do not need to express the urgency of his order, or continue to communicate with him, of course, constantly highlight the progress and update of their products.


    Two, look for guests, offer to strangers.


    Do not look for customers in the domestic B2B website, we must go to foreign websites to look for them.


    1. search for some keywords through GOOGLE. For example, I am now a laptop battery. I search with Europebatteries, batteriesB2B and so on, so that I can find some large foreign company websites and B2B websites.


    2. then, knowing the characteristics of these websites, began to consider how to filter the customers. Those websites will have a lot of purchasing information. I usually do not want to waste time. They will search directly according to batteries and purchase, study each purchase information, and ignore the purchase information of some worthless (general enquiries and enquiries in some remote countries).

    If some websites provide detailed contact information for guests, be sure to scrutinize whether there is any deception in the contact information provided by his website and proofreading.


    3. make an offer for the procurement information that meets the requirements of its customers. Of course, before that, it is necessary to establish its own company information and product information on the website.

    Do not duplicate the contents of the offer with others, do well with their own characteristics, or add some kindly words on a regular content.


    4. I follow the exchange with foreigners, be sincere and enthusiastic, and feel extroverted, and abandon Chinese introverts. Since working with foreigners, we should let ourselves get closer to their ideas and practices, so that the relationship with guests will become better and better. After becoming friends, anything can happen.

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