Sports Brand XTEP Online Shopping "Spike" Sports Shoes Dispute
March 10th, by participating online shopping " Spike "To a pair of XTEP sports shoes, but online businessmen have not yet sent shoes. Recently, Mr. Li, a legal affairs office in Qinzhou, Guangxi, went to the Quanzhou economic and Technological Development Zone Industrial and commercial bureau. Complaint 。
Mr. Li provided evidence of "spike killing" related electronic records after success.
At 21 o'clock in April 25th, he took part in the activities of XTEP's "sneaker XTEP sneakers at the original price of 300 yuan spike Kill 1 yuan and freight 15 yuan", which was held by Taobao company on time. It succeeded in "multi small black" (pinyin name) "spike", but after that, merchants did not send "seconds kill" shoes.
Many times he contacted the staff of XTEP electronic commerce department, but the other side used "kill only 1 pairs of shoes, but on the same day there were 21 spike success. The company could only prevaricate with Mr. Li for various reasons, such as the one who paid first, the successful spike."
The staff immediately found Mr. Peng, the legal department of XTEP company, and asked him to investigate the facts and give a statement.
More than 1 hours later, Mr. Peng replied that he would send his shoes to Mr. Lee in Guangxi on the afternoon of the same day.
Mr. Li expressed his satisfaction on the telephone.
At the same time, the Quanzhou economic and Technological Development Zone Industry and Commerce Bureau has carried out administrative guidance on relevant laws and regulations, such as strengthening e-commerce management, standardizing the operation of e-commerce, and other related personnel of XTEP company.
XTEP's Ministry of justice promised to strengthen the management of e-commerce business practices.
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