Fu You Electronic Commerce Management Software Word Of Mouth Marketing: Network Business "Big Housekeeper"
ERP solution for Fu you friends
Many customers have encountered similar problems before they use the management software. clothing Wang Gang said, "because the workload is heavy every day, sometimes the customer service staff sometimes make mistakes in the color and distribution of the goods, because of negligence, and then there are complaints on the phone, and the guests also give a few bad comments." This is equivalent to a disaster for network operators, almost forced to close.
But what is not online shop, dozens of pieces, hundreds or even tens of thousands of goods, are they not a bit wrong?
"Online customer service can be done without error." In the past three years, Wang Hongyu, CTO, who is committed to promoting the ERP of the network, Beijing Wei Fu you Technology Development Co., Ltd. (hereinafter referred to as Fu you software) has been committed to helping the electronic commerce enterprises to achieve ERP management, so as to prevent similar mistakes such as Wang Gang's wrong delivery and shipments. "Sometimes, they will call our products" housekeepers "kindly. Wang Hongyu said with a smile.
Nowadays, Fu you software e-commerce business department, which has an annual turnover of 15 million yuan, has provided a comprehensive ERP solution for many industries such as clothing, shoes and hats, cosmetics, household, food and other industries.
Opportunities for rich friends in E-commerce
3 years ago, Fu Fu software, which was engaged in the ERP software industry, entered the field of electronic commerce because of helping old customers JACK&JONES.
At that time, the old customers of Fu you software: JACK &JONES stores on Taobao, their online sales are bigger and bigger, and the daily shipments are increasing. To avoid mistakes in delivery, they asked Fu Fu software to help design software.
Fu Fu software has designed shop software for them to solve their daily product management problems. This is an uncommon design in Wang Hongyu, a rich friend software CTO:, but it has greatly improved JACK&JONES's online store. Before using ERP software, their error rate was around 3%, and after using ERP, the error rate was below 1%.
For Fu you software, this is purely an inadvertent scheme. Because his software is practical and efficient, through word of mouth, many old customers want him to help design software, which makes the discovery of rich friend software an opportunity. "At that time, we decided to make a software product for a service seller named Fu you E shop management software." After making up your mind, Fu Yi software developed the first edition of the rich friend shop management software in only 22 months. This product is enough to solve the problem of hundreds of packages per day.
"Fu Fu software in 2009 upgraded this tool product to a large online shop management ERP integrated management system, which has more powerful functions." Different from the original single fight, with the expansion of business, the company set up an independent e-commerce business department, and the scale of the business department is also expanding, from two or three to more than 30.
The old customer of Fu you's software "love underwear" recalled the use of rich friend online store management system. Order And accounts became very clear, even at a glance. Later, he launched deep cooperation with Fu you shop management software. In a short span of a year, his daily delivery volume increased from hundreds to tens of thousands.
A lot of Taobao sellers like "underwear" have similar experiences. They get substantial benefits through the rich friends shop management system. Fu you software has conquered customers with powerful service functions. Zhang Zhouping, an analyst at the China Electronic Commerce Research Center, told reporters that the ERP system used e-commerce to integrate the logistics and capital flow modules of traditional ERP, such as procurement, production, sale, inventory management and e-business, such as online procurement, online sales, capital payment and so on. Taking electronic and electronic technology as the means, business as the core, breaking the visible and invisible barriers between the state and the region, allowing enterprises to shift from the traditional emphasis on internal resource management to the external resource management and utilization, and from the business integration of enterprises to the business collaboration between enterprises.
In October 16, 2010, the most memorable day of Fu you software, Fu you software was evaluated by Taobao online by virtue of its excellent products and excellent service. It is the result of "2010 Taobao's ten big service providers", which is the result of all the colleagues of Fu you electronic business department. It is also the high recognition and affirmation of the vast network store sellers to the rich friend online store management system! {page_break}
"We always rely on word of mouth marketing." Relying on technology, the rich friend software, from the beginning of ERP software to the online shop management system, has always won the customer's recognition by technology and service. Honesty is the evaluation of every customer to Fu you software.
"Up to now, our enterprise level users have broken through more than 100, and individual users have exceeded 1000. According to the different needs of customers, we can customize the needs to customers. In addition to the value-added services, we will train, door-to-door service and maintain their web pages in more than ten provinces and cities. Offline ERP competition is fierce, but online ERP has great room and opportunity. We are ready. " Passionate, rich friend software is full of confidence in the potential market.
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