Germany Imports Shoes &Nbsp; Customer Rights Should Not Be Provoked.

In April 29th, the "leather shoes imported from Germany" bought by "Xun Xun" had been worn for three days. Consumer After finding the door, the shoemaker not only did not return the money but irritated the consumers, and the consumers were forced to ask for compensation. Finally, he was arrested on suspicion of extortion and was soon transferred to the prosecution. Recently, the procuratorate of Luyang District of Hefei decided not to prosecute. Prosecutors at the same time reminded consumers Rights protection It must be lawful and appropriate.

One day this year, Ruan Biao and his parents went shopping together. leather shoes 。 Walking into a shoe store, the boss greeted three people enthusiastically, and offered to introduce the shoes of the shop: famous brand, German imported calf skin, advanced production technology, quality of "three packs" in three months, and a ten penalty. After careful selection, Ruan Biao bought a pair of leather shoes at a price of 1158 yuan.

Three days later, the mother found that her son's shoes had split an inch long with the bottom. So the three people came to the store to explain the details, and thought it was a quality problem that required a return. Shopkeeper changed his past attitude and emphasized that the damage of leather shoes was caused by improper dress, non quality problems and no return and replacement. The two sides had a heated argument over this. That night, Ruan Biao took a few people to the store and asked the boss to honor the promise of "a penalty ten", fined 11580 yuan, and compensation for mental loss of 5000 yuan, 16580 yuan, otherwise it smashed the store. The owner knew that he was in trouble, and the other party was so numerous that he had to admit that he had sold the fake goods and promised compensation. He paid Ruan Biao 2000 yuan in cash and wrote a 14580 yuan note to appease the situation that night. A group of people, such as Ruan Biao, threatened to "get money tomorrow. If you don't give them, you will never do business." The boss was not reconciled to the police in the evening post. Second days later, when Ruan Biao and others came to the store again, the policemen waiting for him were arrested on suspicion of extortion, and soon the case was transferred to the prosecution.

The prosecutor of Luyang District Procuratorate of Hefei City, after careful examination of the files and detailed understanding of the case, believed that the case was caused by a civil dispute and the owner of the shop owner was at fault. Ruan Biao invited all the people to "coerce the shop" to coerce, forcing the victim to pay 16580 yuan, of which 11580 yuan previously promised by the victim could not be regarded as "blackmail" (the owner of the store voluntarily committed a penalty of ten). Ruan Biao and others demanded 5000 yuan "mental loss" fee for the extortion, and the actual acquisition of property was only 2000 yuan. Ruan Biao and others were suspected of extortion, but the amount just reached the starting point of crime, so they were not prosecuted. Prosecutors at the same time reminded consumers that rights protection must be lawful and appropriate.