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    -3A Principles Of Business Etiquette

    2011/6/9 15:36:00 37

    Business Etiquette 3A Principle Conversation

    The principle of 3A, the foundation of business etiquette, can not be seen only in Buji.

    Interpersonal relationship

    The relationship should be emphasized in three aspects, namely, 3A. Professor Kim called it "the three major ways to show respect and friendship to contacts":


    1, Accept accept each other, lenient with others, such as the service industry, "guests are always right".


    [example]

    Conversation

    Three of the time is not allowed: (1) do not interrupt others; (2) do not easily add the other party; (3) do not arbitrarily correct each other.


    Offending people is often not a matter of principle, but embarrassing.


    2, Appreciate attaches importance to the other side.


    (1) do not mention shortcomings;


    (2) be good at using honorific: if the other side has administration.

    post

    A technical title should be addressed as a post; a lady, a wife, a gentleman, etc.


    (3) remember the other person. I really can't remember even nodding my head.


    3, Admire compliments each other: be good at discovering and appreciating the strengths of others.


    Attention points: (1) seeking truth from facts; (2) knowing how to apply each other and exaggerate the idea.




     

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