Workplace Interpersonal Communication Skills And Golden Sentence Patterns

Workplace interpersonal communication

First, mutual respect.

Only if we respect each other.

Two, no criticism, no blame, no complaints, no attack, no preaching.

Criticism, reproach, complaint and attack are all executioners of communication, which only aggravate things.

Three, do not say what should not be said.

If we say something we should not say, we often have to pay a heavy price to make up for it. That is what is called "one word is out, hard to catch up", "illness comes in from mouth, evil comes out of the mouth", and may even cause irremediable lifelong regret. So communication can not be free from speech and mouth, but without speaking at all, sometimes it will become worse.

Four, do not communicate in mood, especially can not make decisions.

Communication in emotion is often unpleasant. It is neither clear nor clear. Especially in emotion, it is easy to be impulsive and irrational. For example, the noisy couple, the parents whose parents are enemies, the subordinates who have long been in confrontation.

In particular, it is impossible to make emotional, impulsive decisions in mood, which is easy to make things irreversible and repent.

Five, rational communication, irrational, do not communicate.

The only reason for this is that there is no result and no better result. Therefore, this communication is useless.

Six. Wait for a turn.

If there is no turning point, we will have to wait for it. We will only be able to overcome it. Of course, we do not want to wait until the result is lost from the rest of the world. We still have to work hard for you, but efforts will not necessarily produce results or end up with the end, but if you do not work hard, you will have nothing.

Seven, patience

The only thing waiting is patience, where there is a will, there is a way.

Eight golden sentences in the workplace

1, sentence pattern: I will deal with it right away.

Beauty: the boss is duty bound to summon.

A calm and prompt answer will make your boss intuitively think you are an effective and good subordinate. On the contrary, hesitant attitude will only lead to a heavy burden on your boss.

2, sentence pattern: we seem to encounter some situations.

Beauty: convey bad news in the most graceful way.

If you rush to the boss's office to report the bad news, even if it doesn't hurt you, it will only make your boss question your ability to deal with the crisis.

At this point, you should speak out this sentence without calming the mood, and let your boss feel that things are not unresolved. It sounds like you will stand side by side with your boss.

3, sentence pattern: Angel's idea is really good.

Beauty: showing team spirit.

Angie came up with a wonderful plan that your boss always admired. You can't wait for your brain to move faster than others. Instead of stretching your face and being unhappy, it's better to steal your light and let your boss feel that you are more team oriented and therefore look at others differently.

4, sentence pattern: you can't do this report without you.

Beauty: persuading colleagues to help

There is a tough job that you can't do on your own. How can you let the colleague who is the best in this field willingly give you a hand? Send a hat and fill the soup, and the good hearted people will usually comply with your request in order not to bear their reputation in this respect.

5, sentence pattern: let me think again, can I give you an answer before 3?

Beauty: cleverly dodge things you don't know.

The boss asked you a question about business, and you didn't know how to answer it.

This sentence pattern not only temporarily solves your danger, but also makes your boss think that he is very careful in this matter.

But after that, you have to do your homework and give your answer on time.

6. Sentence pattern: I really want to know your opinion on something.

Beauty: proper courting.

You have a room with the top leaders. This is a great opportunity for you to win favor.

But what is good? At this time, the most appropriate thing is to have a thought-provoking topic related to the company's future.

When he talks about his experience, you will not only benefit a lot, but also make him look forward to your knowledge and progress.

7, sentence pattern: Thank you for telling me, I will consider your suggestion carefully.

Beauty: be calm in the face of criticism.

It is indeed a sad thing to be corrected or criticized for the results of one's own work.

You don't need to write your discontent on your face. You are more confident and worthy of respect.

8, sentence pattern: I was temporarily ignored, but fortunately...

Beauty: admit mistakes but do not cause boss dissatisfaction.

It's important to make mistakes and admit your mistakes, but that doesn't mean that you have to apologize to everyone. The trick is not to let all the spearheads be on you, but frankly talk about your mistakes and shift the focus of everyone.