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    Nearly A Thousand Yuan Shoes Wear &Nbsp For A Few Days, And The Shopping Mall Has Changed The Same Style Of New Shoes.

    2011/7/27 9:35:00 46

    Shoe Complaints In Shopping Malls


    After a few days, nearly a thousand yuan of shoes cracked.

    Public response


    A few days ago, Mr. Li, a citizen, said he bought a pair of 950 yuan at a shopping mall on the shore of downtown Henan at 9 p.m. on June 3rd. leather shoes But unexpectedly, the left shoe's head was found in June 7th. Sole The vamp cracked. As a result of the purchase of shoes, small ticket thrown away, when Mr. Lee went to the counter sales staff asked to return, it was obtained without a small ticket as a certificate, Mr. Lee's request not to answer, this result made him feel very unreasonable.


    Run errands


    In the morning, Mr. Li showed the split shoes to reporters. The reporter saw that the shoes were very new, but the soles and vents of the head had already been removed, and the soles could be broken apart with a little effort. Mr. Li said that the original price of these shoes was 1000 yuan, after twenty percent off, it was purchased at 950 yuan.


    "So expensive shoes wear out in less than a week, even though they are missing. Market There must be a record, there will be video surveillance. If I check it, I can't find it because I lost my ticket. "Mr. Li said that the shoe had not been bought for less than a week. He wanted the mall to give him a refund or a new pair.


    After that, the reporter reflected the situation to a person in charge of the Lee shop. The official said Mr. Lee's purchase of shoes was missing, and it was difficult to prove whether the shoes were purchased at the mall. At the same time, when Mr. Li was looking for a shoe counter to solve the problem, he could go to the reception desk to reflect it, and then help the desk staff to solve it. "If you prove that Mr. Lee's shoes are actually purchased in the mall, and the time is not long, you can ask for a refund." The person in charge said that he would reflect the situation to the person in charge of the Department concerned, and he would get in touch with Mr. Li immediately and solve the problem as soon as possible.


    Assistant results


    At 4:30 p.m. that day, the reporter learned from Mr. Li that the staff of the mall had been informed of the situation. The reporter called Mr. Li's telephone number. A shopping mall staff told reporters that it was verified that there was a deal on the shoe in the evening of June 3rd, but whether Mr. Lee was still unable to confirm whether the purchaser would make further understanding and deal with it as soon as possible.


    That night, Mr. Li told reporters that the staff of the mall had confirmed that he had bought the shoes at the mall and changed him to a pair of new shoes of the same style. Mr. Li is satisfied with the results and thanks to the help of Dongjiang times.

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