Buy Shoes To Send T-Shirts &Nbsp; Clothes Are Not Changed When They Are Small.

"Near the intersection of Guilin Road and Comrade Street, Changchun. Peak Store sales promotion activities, "buy one get one", my friend bought a pair. Gym shoes A T-shirt was given, but the T-shirt was a little small. When I went back to the store to exchange it, I would not only give it a refund, but also a very bad attitude. On the morning of August 1st, Ms. Teng, a member of the Changchun municipal government, told this newspaper that she and her friend, Ms. Wang, were shopping.

　 　 Consumer Query monopoly stores have "overlord clause"

At 11:10 on August 1st, reporters met Ms. Teng and Ms. Wang at the rendezvous between Guilin Road and Comrade Street in Changchun. Ms. Wang said that she arrived at the PEAK store on the way to Guilin on the same day at 9:20, and saw that the store launched a promotion campaign to buy one get one, so she bought a pair of sneakers for 279 yuan and got a T-shirt. When I went back, I felt that the T-shirt was a little small, and then I came to find the shop owner to exchange it, but the shop owner was determined not to change it.

"She is a T-shirt for her husband. I have seen her husband, 1.9 meters tall, wearing this T-shirt must be small." Ms. Teng said her husband, Wang's husband, had gone abroad and could come back in a few days, but the T-shirt could not be judged by feeling.

　　 Franchised store: special items are not refundable.

Subsequently, the reporter joined Ms. Wang and Ms. Teng together into the PEAK store, where there are many "buy one get one" promotional labels, and a female shop assistant is standing in front of the cash register. Knowing that the two ladies were trying to replace the merchandise, the salesgirl declared that the special item they sold could not be changed. "Our buy one get one activity is equivalent to half off, which is a special price. There is no quality problem for special merchandise, so we do not give it back. I told her at the same time. The salesgirl said.

In the afternoon, Ms. Wang and Ms. Teng reflected the matter to the business sector. At 13:50, two staff members of the Changchun industrial and commercial administration bureau of the Guilin industrial and commercial office came to the PEAK store on Guilin road to mediate the two sides. Finally, the two women agreed with the store. After Ms. Wang's husband returned home, he would try the T-shirt first, and if he did not fit himself, the store would help him to change it for a period of 15 days.

　 Lawyer: unreasonable business requirements

"If goods are kept as they are, it is reasonable for consumers to buy goods that are not suitable for use." Regarding this matter, Zhang Chengyan, a practicing lawyer, said that according to the relevant provisions of the law of the People's Republic of China on the protection of consumers' rights and interests, operators shall not make unfair and unreasonable provisions to consumers in the form of contracts, notices, statements, shop notices, etc.

Zhang said that consumers can reflect on this issue to consumers' associations or corresponding functional departments to safeguard their rights and interests.