Many Banks Said That The Illegal Fees Were Due To Different Understanding Of &Nbsp, And The Cost Of Self Checking And Returning.

The national development and Reform Commission recently announced a number of

In March 9th this year, the Banking Regulatory Commission, the people's Bank of China and the national development and Reform Commission issued the notice on the cancellation of some service charges by banking financial institutions, requiring banking financial institutions to cancel 11 categories of 34 service charges from July 1st this year, including password modification fees and password reset fees.

ICBC officials said earlier that

ABC, China Construction Bank and Bank of China also said that there was a different understanding of whether the loss of password charges was a matter of exemption from service charges. Until July 5th, the relevant departments explicitly demanded that the password be lost, and the fee for password loss was removed from July 6th.

The China Banking Association issued an urgent notice 3 days, requiring member banks to carry out special self-examination to ensure that their subordinate branches do not violate the rules, and announce the implementation of the notices in the portal website and accept social supervision.

For illegal fees, the member banks should use the business system to return them in batches or open up green passageways at the outlets of the outlets.

At the same time, the member banks should also do well in customer notification, apology and complaint handling.

According to ICBC's own inspection, the two branches of Jilin and Inner Mongolia of the bank handled 1740 passwords from the counters in July 1st to 5, and received 17400 yuan for the loss of password.

ICBC has asked all branches to return the password fee lost in from July 1st to 5th to the parties concerned.

CCB, ABC and BOC spokesman also said that they were charging accounts for loss of cipher in from July 1st to 5th, and organizing a good refund.

Bank of China said that service charges will also be introduced in the near future.

The NDRC said earlier that the head office of CITIC Bank, the head office of Xingye Bank and the head office of the China postal savings bank had postponed the cancellation of the time charge for the loss of the password of the RMB personal account.

In response, the postal savings bank of China explained that due to the complexity of the business operation of the variable passwords, the bank has been upgrading and upgrading the related computer system applications from July 7th to 8, resulting in the delay in canceling the charge for password loss until July 9th.

Societe Generale Bank said that due to the lack of timely pmission of policies by individual agencies, some individual counters still continue to receive the charges for password loss in the course of handling specific business, which is a great apology for the inconvenience caused by customers and the extra cost of password loss.

The three banks handled have been instructed by relevant organizations to seriously investigate themselves, and will actively refund the fees charged by their clients and do a good job in customer interpretation. They also indicate that in the future, the fees charged for public interest will be fully fulfilled in accordance with the requirements of relevant laws and regulations.