Consumers Buy Inferior Shoes, Hualian Drives Away Dealers.

In August 27, 1991, in the hustle and bustle of the Yantai Hualian textile shoes and hats shopping center, several salesmen who sold shoes and cloth hurriedly packed up the goods and went away.

The shoppers are astonished: why not?

I want to know why they share the stall and start from the beginning.

That year was the year of quality, variety and efficiency. In order to ensure the quality of the goods, Hualian Commercial House reorganized the rental counters, and some individual operators withdrew from the shopping malls.

In order to flourish the shopping mall, there are several operators in the textile shoe and hat Market, but the contract stipulates that the operators must sell the products produced by the factory and strictly prohibit the sale of fake and inferior commodities.

Then, the problem appeared on these dealers.

In May, Hualian received a number of complaints from consumers, which reflected that the shoes sold were of poor quality.

In June, the price measurement department handled 16 complaints about inferior shoes.

The operators complained of taking the inferior shoes off the counter and losing a smiling face.

But after a while, they sneaked the inferior shoes on the counter.

Letters of complaint about bad shoes were sealed and some customers went to the mall manager.

One afternoon in August, the Hualian price measurement department and the textile shoes and hats shopping malls were composed of 6 inspection teams. 10 pairs of shoes were inspected and 9 of them were inferior products.

The inspection team agreed with the store manager and decided to check the metrology Bureau.

The next day, two comrades of the metrology Bureau's quality supervision department came to the mall. They decided that the 9 pairs of shoes were indeed unqualified products.

Inferior shoes should be dealt with seriously in the shopping malls.

But 8 and September are the golden season for shoe sales. The 6 shoe stands can be sold for less than 10 thousand yuan a day.

Their business will bring some economic benefits to the shopping malls.

The staff immediately reported to the deputy general manager in charge, and submitted to the manager's office meeting to discuss. Everyone agreed to cancel the 6 stalls.

In order to solve the problem thoroughly, it is cancelled together with the joint management booth of 4 manufacturers of cloth that have quality problems.

This was decided by the manager's office meeting in August 26th, so in August 27th, the beginning of the article appeared in the textile shoes and hats shopping malls.

In the face of "dirty linen", Hualian did not cover up, but invited reporters to tell the people of Yantai through the media and win the trust of Yantai people.