Consumers Buy "String Colored" Leather Clothing &Nbsp; Merchants Refuse To Return Products.

2011/12/29 10:03:00 11

It cost 960 yuan to buy a leather coat with different colors, but because it is a promotional item, merchants refuse to return it.

On the 28 day, after the mediation of Licang's industrial and commercial personnel, merchants returned the formalities for consumers on the spot.

On the 20 day, the leather clothing counters of a shopping mall in Xiangtan Road, Licang District, promoted sales promotion activities. Wei Wei spent 960 yuan to buy a green fur coat. When she returned home, Ms. Wei tried again, but found that the collar and armpit of the fur coat were obviously lighter than other parts.

Ms. Wei found the manager of the shopping mall to ask for a return. Lin said that the leather clothing that Ms. Wei bought is a promotional product. The shopping center has a rule that the promotional items will not be returned once they are sold.

Ms. Lin said it was unacceptable to Ms. Lin, and on the 28 day, it was unacceptable.

Complaint

To Licang industrial and commercial sub Bureau Lou Shan Road Industrial and commercial office.

The law enforcement officials of industry and Commerce said that the regulations on "promotion of goods not to be returned or not replaced" are only made by

business

Unilaterally enacted, its contents are invalid, contrary to legal provisions, merchants are exempt from their responsibilities by unfair terms. According to the relevant provisions of the product quality law, promotional commodities are not equal to the problem commodities. For promotional commodities, the business operators should undertake their own three package liabilities, such as refund, replacement and repair.

Business law enforcement officers ordered the manager of the mall to promote sales on the spot.

commodity

The notice was withdrawn and Wei returned on the spot.