CCTV 315 Evening: Mcdonald's Sells Expired Food

Last night's CCTV 3 2012 15 evening, the camera was targeted at a large number of international and domestic brands such as McDonald's, Carrefour, China Telecom, Carrefour and three yellow chickens pretending to be sold as chicks and other false sales. McDonald's employees arbitrarily changed the shelf life of food. "Chinese students love eye project" made a profit by making use of a public interest mask, and the fire extinguisher was jerking and stealing. The loss of honesty and credit, such as counterfeiting, selling and cheating, has damaged the interests of consumers and jeopardize the economic and social development.

　 CCTV exposure

McDonald's production of food shelf life is standard.

McDonald's has called for strict operation rules for the production process of food, but the McDonald's store in Sanlitun, Beijing, has stored the expired food again and again. The preservation time is 30 times that of salt baked chicken wings, which is nearly 3 times. The staff will also continue to process the food on the ground without any treatment.

It is understood that McDonald's in its "pocket quality reference manual", known as McDonald's all kinds of food production process has extremely strict operation specifications, including each kind of food preservation period and storage location, have detailed provisions. For such a rule, employees will be heard when they receive training and guidance. But reporters found that this is not the case.

In a McDonald's shop in Sanlitun, Beijing, there are two incubators on the food production line, each containing a table showing the preservation time of different kinds of frying foods. After frying and frying, the meat will be stored in these two incubators and stored in front of the timer. When the storage time is exceeded, the timer will automatically alarm. But when the incubator issued an alarm, the staff on duty did not take the meat out and throw it away. Instead, the timer was pressed again, and the timer was resumed. At 12:35 on March 1st, the staff fry a dish of salt baked chicken wings and were put into the incubator 6 minutes later. According to the operation standard, the preservation time of salt baked chicken wings is 30 minutes. But at 13:55, the chicken wings were still stored in the incubator. Until 14:35, the chicken wings in the incubator are still on sale. This time has exceeded the retention period of 1 hours and 24 minutes.

According to McDonald's regulations, all kinds of desserts from McDonald's were sold within 90 minutes after the bombing. Every dessert pie is packed with paper. When the package is packed, the employee will mark the latest sale time at the end of the package. But reporters found that the time of these packaging was changed. A group of taro pie, which was due to expire at 22:20, has been postponed for another hour by the staff. Sometimes, employees simply change the packaging of desserts directly to new ones and rewrite them for sale.

At noon on March 1, 2012, an employee took out the uncooked raw board from the cold storage and burned the chicken. The expiration date marked on the package was February 29th. Two days after the expiration date, McDonald's employees said, "that's better." In the operation room of McDonald's Sanlitun shop, there was such a scene: a raw beef patty in a packaging bag was carelessly scattered on the ground. After picking up the staff, the employee did not take any treatment and put it in the bag. An employee said, "fried bacteria are dead, all right."

A McDonald's employee claims that if the food is up to the prescribed level. Quality guarantee period "The standard is to throw, but it is impossible to throw, no one shop is thrown, they all turn a blind eye. Rules are made by man. According to the employees, because all of them have to calculate the cost, the number of (scrap) is calculated to the cost, because it involves "manager's bonus" and "employee bonus".

　　 Notification media

McDonald's urgent apology will investigate individual incidents

More than 9 o'clock last night, McDonald's Corp related responsible person also rushed to the scene. In the face of the media, Ms. Tian, who is responsible for the public relations department, did not provide the employee handbook mentioned in CCTV's report. She said that McDonald's attaches great importance to the matter and will take this opportunity to strengthen internal management and start the system self-examination. If it is verified, it will punish the relevant employees.

Last night, McDonald's (China) Limited sent a notice to reporters that the McDonald's restaurant in Beijing reported that CCTV McDonald's restaurant in Sanlitun did not follow the McDonald's operating standards in violation of the "3 / 15" evening. McDonald's will immediately conduct a serious investigation of this individual incident, and resolutely deal with it seriously, apologized to consumers in actual action.

McDonald's China will deepen the management of this incident, ensure the effective implementation of the operational standards, and provide consumers with safe and healthy food. Welcome and thank government departments, media and consumers for McDonald's supervision.

　 Chain reaction

Reporters visit customer shops, customers no longer buy

At 8 o'clock last night, the reporter joined a joint interview group composed of CCTV financial channel and more than ten media. McDonald's Sanlitun store is still operating as usual. On duty manager Wang Qian introduced that she did not see relevant reports, and was not very clear about the questions raised in the report. She said that McDonald's had a relevant regulation on food quality and safety, and that all the foods were sold now. CCTV's report may be just a misunderstanding. Another manager, Ms. Gao, said that the store clerk would check the food in the store, and the expired would be thrown away for processing.

At 9:30 last night, the McDonald's shop in Sanlitun closed down early. There are still a large number of customers buying food in the shop, and customers are generally surprised to hear the contents of CCTV. A foreign customer immediately said that if the report was true, it would no longer be consumed in McDonald's. Mr. Wang himself runs a business. He said that such a management flaw in a McDonald's brand is not true. He will not consume it until McDonald's has made a formal response.

Health inspection office found many health problems at night.

Around 9 o'clock last night. Beijing Health Inspection Institute Several staff members rushed to the scene to conduct a surprise check on the McDonald's Sanlitun store. Reporters follow the inspectors into the kitchen, found that their health situation is not optimistic, such as a lot of face. And reporters did not find any timing equipment in the operation room.

About an hour later, the staff of the health supervision office released the results of the inspection to the media, and found that there were several problems in the McDonald's kitchen. Inspectors said that during the inspection, the trash cans of McDonald's operation room were not covered. Some of the food stored in the cold store was not stored on the shelves. Food and packaging materials were mixed up, and several batches of bread were found in the channel, but not stored in the special food store.

According to the regulations of the Beijing Health Inspection Institute, according to the Convention, the health inspection institute has to conduct two inspections of McDonald's at least annually. He has been in charge of health supervision for 30 years, and for the first time he saw such a violation of McDonald's enterprises. The director said that McDonald's requested that the cooked vegetables should be preserved for 2 hours at 70 degrees, in order to preserve food flavor and belong to the internal hygienic standard of the enterprise. The current inspection results show that the temperature of the McDonald's heat preservation box is 93 degrees, but even if the preserved cooked food in this environment exceeds 2 hours, it will not harm the public.

But the person in charge stressed that the next step will be to investigate and verify the staff involved in CCTV report. If the beef cake is picked up on the ground and continues to be processed, it is a violation of the food safety law and will be punished for McDonald's.