Home >

Learn Watsons &Nbsp; How To Do Shop Security Management

2012/4/5 10:08:00 52

??? 日本語 Fran?ais English 中文

How to do a good job of anti-theft measures, every store needs to be carefully considered, in the process of opening shop, we will often encounter the phenomenon of missing items, in addition to our good management of our own goods, we also need customers to do their own things well.

And when we look at Watsons, we will find that Watsons stores often have many doors for customers to enter and out, and they never distinguish which doors are imported, which doors are exported, and there is no specific so-called "no".

Shopping

Passageway.

At the same time, we found that customers in Watsons can bring their own bags to the free shops, and there is no counter for storing bags.

What is more unclear is that Watsons's cashiers are often located in the middle of the shop.

Watsons has always believed that business must advocate respect for customers, allowing customers to enjoy the ease of shopping in the shop, and shopping under suspicion and surveillance will make customers feel sick.

There are many customers in Watsons shops. How to confirm whether the customers pay or not? As an outstanding representative of the retail business, how does Watsons prevent theft in its daily operation? Set up such a door to ensure that customers can enter the shop smoothly, naturally.

Sale

This is a challenge for damage prevention management. Are they not worried about stealing at all? Watsons shops, in addition to the highly sensitive anti-theft system that can be seen in shops, do not even have surveillance videos. But are there other hidden high-tech products to help them prevent damage? Recently, some shopkeepers in cosmetics franchised stores are interested in these, and at the same time, as operators, they also hope to learn from them.

Act as

retail

Operators, we must not unilaterally analyze part of the operation of retail business, we must understand the conventional behavior, in order to fundamentally eliminate bad factors.

In addition to what we usually know about theft, the composition of the loss of goods also includes the employee's mistake operation, which is mainly caused by the overdue commodity, the daily damage, the failure of the cashier, and other administrative errors, such as the return of goods, errors in allocation, errors in the documents, etc.

Here we mainly analyze the behavior of theft, including theft of goods, the first one is theft inside employees, some studies have found that the proportion of goods lost from supermarket cashiers is as high as 1/3. Second, it is often referred to as external personnel theft, and the nature of theft from external personnel is mainly divided into two kinds, one is the occasional behavior of greedy and cheap customers, the other is purposeful professional professional thief.

If the internal control system is not good, the loss of the employee's theft will be far greater than that of the outside robbers. This is something that operators must bear in mind.

In Watsons, there has been a controversial employee search behavior which often attracts media attention.

That is to say, when the staff in Watsons leave the store during the working hours (including going off duty, going to the bathroom, eating out, etc.), they must consciously accept the supervision of the package inspection, mainly to see if there is any dishonesty.

This point has been cited as a violation of human rights, and Watsons has been carrying out all the above to illustrate its importance.

In Watsons's employee handbook, it is also specified that employees are subject to irregular inspection by security staff.

Between willful management and loss prevention, Watsons is more accepting employees' understanding and magnanimous acceptance and avoiding loss.

In addition, as the store's internal warehouse is the key place to prevent theft. Watsons strictly requires employees not to enter the warehouse alone and enter and register.

No empty carton boxes are allowed in the warehouse.

The checkout counter of retail stores is a core part of cheating. It is a very common method for cashiers to collect money for friends and relatives, bar code scans, cash cheats and so on.

Watsons stipulates that cashiers are not allowed to collect silver for their friends and relatives. Internal employees must do a good job of registration. Employees should not carry other personal items outside the work equipment at work time; the cashier must not clear the cash in the process of collecting silver.

In order to avoid disputes, Watsons employees have identical items in the goods they carry, and must confirm with the security or store manager before they enter the shop and sign them.