Simple Three Tactics To Make You The Most Profitable Dealer.
Sales promotion
Have rules to follow
Common promotional methods include price concessions, gift giving, discount coupons, vouchers, integral cards, points coupons, including bundles, membership cards, and even raffle and raffle tickets.
Most people will understand these ways, but many people do not understand the steps of promotion.
The plan for sales promotion is the first step of promotion, including the annual promotion plan. The annual promotion plan should be combined with the sales plan of the year, combined with the off-season and the peak season, and combined with the characteristics of the festival.
At the same time, we must determine the theme of promotion, new shop opening, anniversary, social events and so on can be used to promote sales reasons.
A plan to make up for the first notch, that is, to compare with peers or competitors, or to compare with oneself, that the target can not be completed, then we can do sales promotion.
Training before promotion is also very important. Everyone must have a division of labor for all roles. They must be trained so that customers can not see the busy side of the business.
Then we need to ensure the implementation effect of promotional activities, and we need to be creative and more effective in promoting sales activities.
Finally, the need for promotional assessment and summary, the purpose of the summary is to do better for the next promotion, the effect assessment is to evaluate whether the theme is consistent and whether the sales target is completed after the promotion is finished, and whether the whole promotional gift, merchandise and related actions are correctly chosen.
Businessmen must plan, must have dignity, must have conditions, no conditions, no dignity, no dignity, no height, no height will damage their brand.
Promotion must be planned, and with certain blueprint and plan, promotional action can be carried out.
Promotion planning must be creative, which is upgraded on the basis of the original.
Promotion must be dignified.
Promotion must make customers feel that they have picked up a big bargain, rather than feel that they are dealing with products that cannot be sold. Businesses should sell their products at a reduced price, but find a sounding reason.
Promotion must be conditional and can not let all people enjoy the benefits of promotion. The users are very willing to enjoy the sense of privilege, and the conditions for enjoying privileges are obtained through striving and efforts. Businessmen must design the threshold and conditions of promotional activities more scientifically so that consumers can make a little effort to get the corresponding rewards.
Attach importance to old customers and tap new customers.
Customer development has five essentials: to understand the value of the customer; to maintain the old customers, to introduce the new customers to the old customers, to communicate by telephone marketing and SMS, to join the affiliated stores; to attach importance to the big customers.
Development and management
。
When a customer goes to a store, his value can be much more than that.
A customer buys a product. The average value of the product is multiplied by the customer purchasing power coefficient, multiplied by the number of customers' purchases (the average number of purchases he buys in a year).
There are two kinds of purchase: one is bought by oneself, the other is bought by others, multiplied by the life of customers, multiplied by word of mouth and disseminate, is the value of a customer.
Therefore, we can not simply calculate how much money the customer buys at a time.
To excavate a new customer, businesses need to spend 5 points to maintain an old customer, just spend 1 points, because they are already familiar with the old customers.
Therefore, the old customers invest less and return higher.
Through research, it is found that an old customer can introduce or influence 25 potential customers. The 25 potential customers may come to the shop to have a look. One of them may deal with themselves, and an old customer can bring a new customer to himself or herself. The 25 potential customers can be introduced into the shop.
There are two ways for businesses to keep in touch with old customers: one is telemarketing, the other is short message communication.
Phone calls require skill.
If you don't have enough skills, don't take risks.
The biggest advantage of sending text messages to customers is that he can't hang up, can't see his expression, and can't see his tone.
But short messages also need to be innovated.
Associated stores are commonly used by many terminals.
If the customers of the two stores are consistent and the products do not conflict, the two companies can join forces and share them with each other.
The advantage is to maximize resources.
To develop a large client, we must first have a person in charge. Secondly, we must attach importance to big customers, collect his files, communicate with him regularly and receive him from the top.
Customer database management three requirements
In order to manage effectively, businesses should establish customer databases, including customer information, paction information, product information and sales acceptance.
The role of customer database is to help businesses to communicate with customers, approach customers, understand changes in customer needs, and even use database to analyze customers, find out which customers can become old customers and who are big customers.
It can also set up a good corporate image, provide consumer consultation and increase the frequency of customer consumption.
The purpose of customer database management is to carry out deep marketing. It should be managed from three aspects: dynamic management, special person responsibility and deadline management.
Dynamic management of customer database and analysis are important actions in deep marketing.
It is necessary to analyze the database regularly and analyze the value of customers. What are the customers' consumption frequency and consumption habits? What measures should be taken to him at this stage?
Thanks to the completion of the meeting, not only thanks to the large customers, but also increased the consumption of major customers.
After receiving a thanked gift, a large customer will spend more money in the shop than ever before.
This is the result of dynamic management on the customer database.
According to the database, merchants can analyze which major customers have not been in the store for a while, and which customers can increase their consumption, and which customers are not high enough for their loyalty.
Thank you can increase customer loyalty to the brand.
Yes, we have
Distributor
There is no special person responsible for the customer's data in the terminal store. When people change, the information is changed completely.
Therefore, a special person should be responsible for managing the database.
Customer information can not be casually lost, must be properly safekeeping.
The purpose of storage is to get more customer information on this basis.
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