How Can We Properly Place Consumption And Responsibility?
Nowadays, more and more people are paying more and more attention to infringement and rights protection. The employment discrimination, economic disputes and contract disputes between consumers and enterprises are also showing geometric growth. Over the past few years, there have been too many "labor disputes". The "workplace rights campaign" has caused a lot of trouble to individuals and enterprises, and has aroused concern and reflection from all sectors of society.
2008 the theme of consumer rights rights is "consumption and responsibility". The main contents are: the enterprise is the main body of the market and the first person responsible for the consumption and maintenance of rights. It should be operated in good faith and law-abiding, assuming the ten obligations and social responsibilities of the operators stipulated in the "law and law". While creating the profits of the enterprises, the interests of the consumers should be effectively maintained.
Governments at all levels and relevant departments are the main body of market supervision. They should conscientiously perform the duties of market supervision, further intensify the supervision of the market, improve the laws, regulations and rules and regulations concerning consumer protection, and effectively protect the legitimate rights and interests of consumers.
Consumers are the main consumers of the market. They should safeguard their legitimate rights and interests in accordance with the law and actively participate in the social supervision of goods and services.
At the same time, we must adapt ourselves to the requirements of the development of the situation, establish advanced consumption concepts and consumption patterns, and consume scientifically, rationally and civilizations.
The news media is an important force to protect consumers' rights and interests. We should give full play to the responsibility of public opinion supervision of consumer rights protection.
Consumers should learn to say "no" to infringing acts. In January of this year, Li Tu bought a pencil box for his children from a stationery shop in Yongan street for 38 yuan. After 4 days, he had a quality problem, because it was bought before winter vacation. After waiting for the winter vacation to start school, my child began to use it. Only 4 days later, it could not be used. During the winter vacation, the child had not used it at all.
So Li went to ask the people there. They said that the time they had bought was beyond the warranty period, and it only lasted 7 days. The waiter in the shop insisted on not being responsible. Later, Li Yuan felt that it would be worth a few dozen yuan.
In daily life, citizens' consumption rights and interests are often infringed, but only a small number of the infringed have taken the activist act.
As consumers, we will swallow their voices and choose silence when most of us are being infringed.
In a sense, the market economy is a competitive economy, and the fairness of competition is a prerequisite for ensuring the normal operation of the market mechanism and creating a harmonious consumption environment.
For manufacturers, unfair competition means mainly including making and selling fake and inferior commodities, engaging in commercial bribery, issuing false advertising information, infringing trade secrets, and so on. For consumers, unfair competition is manifested in coercive complaints, malicious returns, fake buying and so on.
On the surface, the unfair competition of consumers only involves the immediate interests of individuals and manufacturers. In fact, its destructive effect on market order and fair competition can not be underestimated.
Coercive complaints and malicious returns are persecution of normal business behavior of honest and trustworthy manufacturers. It seriously damages the trust between buyers and sellers in harmonious consumption, and aggravates the deterioration of the consumption environment.
Just imagine, if there is no consumer's knowledge of fake buying behavior, how can manufacturers that manufacture fake and shoddy products have such high false positivity?
In order to ensure the healthy development of the market economy and protect the legitimate rights and interests of the operators and consumers, China has promulgated the "Anti Unfair Competition Law" and "Consumer Rights Protection Act" and other rights protection laws. These are powerful weapons to curb unfair competition and consumer behavior.
As a law enforcement agency, we should make full use of these laws and regulations to regulate unfair competition and consumption behavior, and as consumers, we must strive to shoulder the important task of maintaining fair competition in the market.
On the one hand, we must take an active part in social supervision of goods and services, and dare to take up legal weapons and fight against all kinds of illegal acts that infringe upon the legitimate rights and interests of consumers. On the other hand, we must learn to protect their rights according to law, conscientiously abandon incorrect consumption habits, and not engage in coercive complaints, no malicious returns, or fake purchases, so as to contribute to improving the consumption environment.
From the current situation, how to make consumers wake up and take the initiative to come up with a loud "no" of infringement actions, need to improve relevant laws as soon as possible, and establish multi-level consumer organizations to strengthen industry guidance and supervision. Besides, consumers' awareness of rights protection is also in urgent need of improvement.
Only when more consumers know how to defend themselves actively and rationally, the whole society will form an atmosphere of shouting for fake and shoddy people, and more businesses will regard product quality and service as their lives. A mature, healthy and safe consumption environment will come.
Mr. Chen, who should not ignore the "responsibility", bought a pair of jeans worth 180 yuan at a jeans store. But he did not wear it in the room for a few days. After washing the jeans a few days later, he found that the trousers had already broken two big holes, and the broken places could be torn with his hand lightly.
So, Mr. Chen went to this store to ask for or change this pair of trousers. As a result, the shopkeeper said that the trousers were washed or they could be changed. Besides, the fabric of this kind of trousers was like this, but when the shopkeeper did not tell me that the trousers were in such a situation, there was a problem now. The shop keeper said that the trousers should not be washed. If there is no washing for two months, the trousers can be changed if there are any problems.
But Mr. Chen did not understand. If you had any problems with the trousers before washing the trousers, they would not have washed them. It was only when they started washing that they found the problem.
Mr. Chen felt that the shop had cheated him and the shop keeper should take the responsibility.
2008 the theme of consumer rights protection is "consumption and responsibility".
When the word "responsibility" appears in the field of consumer rights protection, it is easy to put this responsibility into production and sale of commodity manufacturers and businesses. There is no doubt that manufacturers and businesses need to bear the main responsibility in guaranteeing the quality, safety and health of consumer products.
However, in fact, consumers should not be overlooked. In reality, although rights protection is the right of consumers, when consumers are personally involved in infringement, they tend to be too troublesome when they protect their rights, or they think that excessive spending on their rights is not worth the effort. Therefore, it is a lot of consumers' choice to take a more or less less consideration. However, when consumers who have been infringed choose silence, it is just another loss of "responsibility" consciousness.
It is not hard to imagine that when the manufacturers and businessmen of quality problems can sell well in the market, and even the voice of consumers' rights can not be heard, is it not a negative incentive for these black hearted businesses?
Continue to unscrupulous problem goods to the market, and will inevitably become the impulse of these businesses. When more consumers' rights and interests are infringed upon, I am afraid they are not conniving with those consumers who have not done their duty to protect their rights.
In this sense, the protection of consumers' rights and interests, besides the responsibilities of businesses, the responsibility of consumers to safeguard their rights is equally important.
Only if consumers respect and fulfill their rights protection responsibilities, can we really build a virtuous circle of consumer environment, and the protection of consumers' rights and interests can really be put into place.
To fulfill their responsibilities and promote harmony in consumption, journalists from the county Consumer Association have learned that the theme of this year's "3.15" is "consumption and responsibility", and the more emphasis is on "responsibility".
Its implication is: protecting the legitimate rights and interests of consumers is the common responsibility of the whole society. The relevant parties in the society should make joint efforts to do well in consumer rights protection, improve the consumption environment and promote sound and rapid economic and social development.
Today, people talk about their rights. In fact, in fact, many people in their lives have made the choice of buying fake and shoddy goods, such as "ten or twenty yuan down jacket, fifty seven yuan Nike shoes, tens of dollars of suits". How can they be genuine goods and good goods?
Similarly, others know that they are fake products, and they are eager to buy them, such as pirated discs and books.
As we all know, it is precisely under such demand that the market for fake and shoddy commodities is available.
Then, when those consumers shouted "consumer rights", did they consider whether they should have a certain responsibility? Did their actions also encourage the sham and greed of the counterfeiting units and merchants?
Consumers are the main consumers of the market. It is the responsibility of every consumer to safeguard their legitimate rights and interests, actively participate in the social supervision of goods and services, and report and crack down on fake and inferior commodities.
If consumers find that there are fake and inferior commodities in the course of their use, they will be left behind and willing to eat the "dumb loss", which violates the theme of "consumption and responsibility", let alone participate in the purchase under the knowledge of the situation.
In fact, "consumption and responsibility" is telling us that businesses and consumers must fulfill their respective responsibilities.
Responsibility exists in the production process of enterprises, exists in the circulation of products, and exists in the consumption process of consumers.
Only when we keep in mind the social responsibilities we must fulfill, advocate a civilized and scientific mode of consumption, can the interests of consumers be truly maintained, and enterprises can get the maximum profit margin.
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