Global Fast Fashion Brand H&M Failed To Respond, Saying It Was Nothing.

H&M is world-famous. Fast fashion The brand opened its first store in Ji'nan last year. A few days ago, Mr. Bush complained that he bought two vests for his wife in the H&M store. He found that the fiber content was not consistent with the logo, and was judged to be an unqualified product.

The author investigates and understands that in the past few years, the Ji'nan commercial and industrial department had jointly checked the H&M stores in Ji'nan by the joint quality supervision department, and sampled more than 10 garments of 4 batches, resulting in 3 batches of substandard products. In this regard, the relevant responsible person said that the 3 batches of products have been off the shelf, and accept the return of consumers.

[consumer response] the difference between the two components is 6.4%.

In August 31st, Mr. Cong found his writer with vest, invoice and inspection report. The author noticed that the two vests were red and black, with labels on them, showing that the origin was Kampuchea, the grade was qualified, the standard was FZ/T810007-2003, the fabric was composed of 90% nylon and 10% elastic fibers.

On the invoice provided by Mr. Cong, two vests were purchased in July 17th, which cost 198 yuan, and the seller is Haines Maurice (Shanghai) Commercial Co., Ltd. Ji'nan branch. "After buying it, I heard from my friends that H&M's clothes had been exposed to quality problems for many times and took the vest to the Municipal Quality Supervision Institute for testing and found that they were not qualified." Mr. Cong said.

In the inspection report provided by Mr. Cong, the author saw that there was a red "Ji'nan special inspection certificate for inspection of product quality supervision and inspection". The sample was named "Lady vest". The inspection date was from July 19th to 20th. According to the textile industry standard "textile fiber dimension" (FZ/T01053-2007), the test conclusion was "not up to the standard requirement, and the sample was not qualified".

The author noted that in the test report, "net dry content of fiber", the test results were nylon 83.6%, spandex (elastic fiber) 16.4%, and marked on the label. nylon The average deviation between 90% and elastic fiber 10% is 6.4%. According to the "textile fiber content labeling" in China, when a part of a product or product contains 2 or more fibers, the allowable deviation of each fiber content on the label is 5% except for those fibers that are not permitted to be labeled. According to this standard, the deviation of the nylon and elastic fiber content of the lady's vest is beyond the range of the prescribed tolerance, and it is a label which does not meet the requirements.

[industrial and commercial sampling] 4 batches of 3 failed

When buying unqualified products, Mr. Cong first thought about reporting rights protection, and he reflected the matter to the relevant departments. "At that time, the relevant staff of the industrial and commercial and quality supervision department went to the H&M store together with me, and totally checked 4 batches of more than 10 garments." Mr. Cong said that the final detection found that 3 batches failed. Subsequently, Mr. Liu, a member of the Ji'nan Huaiyin branch of the commerce and Industry Bureau, confirmed the situation to the author.

As for this result, as at the time of the author's release, H&M did not raise any objection, nor did it ask for a re examination. "According to the regulations, we require H&M to submit relevant information and procedures for product production," said the relevant person in charge of H&M Ji'nan branch. The information should be submitted to the head office of the company in Shanghai. Mr. Liu said that as of now, the industry and Commerce Department has not yet received relevant information submitted by H&M.

It is reported that, according to the fiftieth article of the product quality law, if the unqualified products are assumed as qualified products, they shall be ordered to stop production and sale, confiscate the products illegally produced and sold, and impose a fine of 50% times or less than 3 times the value of the products illegally produced or sold. "If there is no objection to the H&M in the legal review period of the quality inspection report, it is deemed to be the default, and we will make corresponding administrative penalties according to the regulations." Mr. Liu said.

[H&M response] "no harm to the body, nothing."

Recently, I came to H&M's exclusive store in Ji'nan. Ms. Hao, the shopkeeper, told the author that the 3 batch of garments that were disqualified by the industrial and commercial quality supervision department were now on the shelves. "If consumers buy unqualified clothes before they come, they can come back to the store at any time." H&M, the head of China's quality department, admitted that the fiber content of individual clothing was inconsistent with reality, but she also said "this is nothing great". "That is, the deviation of the data is a little bit wrong. Wearing this vest will not cause harm to the human body".

For Ms. Gu's view, Mr. Cong said that it would be harmful to people's health to be identified by authoritative departments. Moreover, as an internationally famous fast fashion brand, H&M should be responsible to consumers and should not sell unqualified products.

According to the introduction, according to the rights and interests of consumers Protection Law "Article forty-ninth provides that if an operator provides goods with fraud, he shall increase the compensation for his losses according to the requirements of consumers, and increase the amount of compensation to double the price of the commodity. "We are willing to pay a refund according to this rule, and we will pay for Mr. Cong's vest." Ms. Gu said.