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    Taobao Merchants Promise "Fake One Million" Court Really So Sentenced.

    2012/11/22 8:51:00 207

    Silk SkirtTaobaoClothing Fabric

    How many goods did the "double eleven" grab? How should we buy fake products?


    Most buyers will try to contact with businesses or replace them.

    However, Ms. Liao in Jinhua is more serious than ever. She went to court to sell fake products and refuse to honor the fake online shop.


    The court is also very helpful.

    A few days ago, the court of Jinhua Wucheng decided that the company where the shop registered was returned to the consumer shopping and testing fees and paid 10000 yuan for breach of contract.


    Double 11.

    Taobao Tmall

    Created a miracle of online shopping with 11 billion 900 million sales volume.

    In the era of vigorous online shopping, it is necessary for us to learn how Ms. Liu protects her rights.


     

    Bought a piece on the Internet.

    silk dress

    "


    It was found that the real silk content was zero.


    Ms. Liao, 31, is keen on online shopping. Taobao is already a yellow diamond.


    In July 11th this year, Miss Liao took a fancy to a "European and American striped silk Eugen gauze sling skirt" in the flagship store of Tmall mall SOOSIM.


    Ms. Liao carefully examined the silk skirt's commodity introduction: the material is pure silk, the fabric main ingredient content is 91%-95%.

    The seller also made a comparative test on the homepage, compared the undyed Eugen yarn fabric with the chemical fiber Eugen yarn, and accompanied the detailed contrast diagram of real silk Eugen yarn and chemical fiber Eugen yarn.

    And pledge to pledge quality, promise a false one million.


    Ms. Liao believed that it was a silk dress and paid 299 yuan with ease.


    Two days later, Miss Liao received the express.

    She happily opened the package, but when she touched the skirt, Miss Liao felt wrong.


    "I usually wear silk.

    clothes

    Is it true that silk touched?


    Ms. Liao also made a burn test on the seller's website, and even decided that the skirt was not silk material.


    The seller deals with the seller, but the seller says, "we only say it contains silk, and it doesn't say it contains 100% silk."


    Ms. Liao asked the Taobao customer service to intervene. The customer service said, "if you can prove that it does not contain silk, we can make the corresponding treatment."


    Ms. Liao is more serious.

    In July 31st, she commissioned a friend to send his skirt to Ningbo entry exit inspection and Quarantine Bureau.

    Spin

    Product testing center detection.


    Two days later, the testing center issued a test report, which clearly reads: the fabric of the product is polyester fiber and polyamide film fiber, and the real silk content is zero.


    Get the test report, Ms. Liao has the bottom of her heart.


    Buyer takes prosecution with test report


    Court judgment compensation ten thousand yuan online shop


    In September 7th, Ms. Liu submitted a petition to the Wucheng District Court of Jinhua, asking the merchants to fulfill the promise of a false sum of money, pay 10000 yuan for compensation, and repay 299 yuan for shopping.

    clothing

    Fabric inspection cost 200 yuan and bear all costs of the litigation.


    "Although Taobao is willing to refund after customer service intervention, I do not want to talk to them anymore.

    From my communication with them, the attitude of customer service is very poor. I think they should have an explanation if they publicly commit themselves to "fake a million punishment."

    Ms. Liao said.


    In October 29th, the special online shopping contract dispute was heard in the people's Court of Wucheng District, Jinhua.


    Ms. Liao entrusted his husband, Mr. Song, to take part in the proceedings. The defendant, Shenzhen Dongdong Technology Co., Ltd. did not appear.


    "Before the trial, we contacted the defendant several times, hoping that they would appear in court to reply, but the other party refused to appear."

    The case presiding judge wishes the judge told reporters.


    In November 19th, the case was awarded, and Ms. Liao won the case.

    The court ruled that Shenzhen Dongdong Technology Co., Ltd. returned 299 yuan to Ms. Liao's shopping expenses, and paid 10000 yuan for Ms. Liao's liquidated damages, 200 yuan for the inspection of the fabric, and 31 yuan for the case acceptance fee.


    Yesterday afternoon, the reporter contacted Mr. Huang, executive director of Shenzhen Dongdong Technology Co., Ltd., and said, "we have handled the dispute with the help of Taobao customer service. We have returned the money to Ms. Liao, and we have remitted her 200 yuan inspection fee through Alipay."

    As for the lawsuit, he said it was not clear that he would have to wait for the judgement to make further plans.


    Yesterday afternoon, in the SOOSIM flagship store, the reporter saw that the skirt that Liao bought was still selling, but there was no real silk in the product introduction.

    In the evening, the skirt fell off.


    Consumer theory


    Contact other buyers, they all said no.


    Ms. Liu won the safeguard.


    "We didn't ask a lawyer, so it didn't cost much.

    It's a lot of energy to invest. From July, we bought a skirt and began to decide. It's finally decided. "

    Ms. Liao breathed a sigh of relief.


    In this case, Ms. Liao made a net profit of ten thousand yuan. For this reason, she said, "actually, according to my understanding, the" false one lose ten thousand "commitment of the online shop is" false one compensate ten thousand times ". This skirt sells for 299 yuan, if it really wants to pay ten thousand times, that is 2 million 990 thousand yuan, too exaggerated.

    I didn't fight this lawsuit for money, just for the sake of breath, losing ten thousand yuan is also a symbolic meaning.


    Ms. Liao won the lawsuit, but she regretted that many customers were dumb because they were afraid of trouble.


    "In my evaluation, I can see that other customers who buy this skirt are also not satisfied. Some of them have also contacted with the merchants.


    Editorial review


    If it is ten thousand times lost


    According to the law of the protection of consumers' rights and interests, it is generally false.

    The interesting thing about this case is that the online store promises to make a false claim.

    The court awarded a compensation of ten thousand yuan.


    "Fake one lose ten thousand" can also be understood as fake one compensation ten thousand times.


    The online shop is so bold that it boasts Haikou to make consumers believe that they sell real goods, and on the other hand that no buyers will take it seriously, making promises like making empty promises.


    Therefore, Ms. Liao should be more ruthless and ask the shop to compensate ten thousand times.

    For an enterprise, compensation is ten thousand yuan.

    The Shenzhen company did not appear in the summons and apparently did not take the case seriously.

    If you lose a lawsuit, you will pay ten thousand yuan for it.


    But if you sell a fake silk skirt, you have to pay nearly 3 million yuan.

    The seller will not be so arrogant.


    And if more consumers are not afraid of trouble, like Ms. Liao, they want buyers to fulfill their compensation commitments, and sellers want to pay for bankruptcy.


    Such a lesson is painful, and sellers understand what integrity is.

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