Designer Shoes Wear Colors In 10 Days.

In May 11th, I bought a pair of "Hasen" sandals at a commercial building in the city. The original price was 600 yuan, and 400 yuan after the discount.

Such a pair of expensive shoes, I wear less than 10 days to find the sole of the shoe, that is, the part of the toe toe skin peel off phenomenon, affecting my dress.

In May 21st, I took my shoes to the commercial department for processing, and the staff asked me to put them in their shoes. They would give me a satisfactory answer in second days.

But on the third day, the business department only called me, saying that the problem of shoes was caused by my improper dress, and I needed to wear socks when I put on these shoes, otherwise they would be worn out.

But if you wear sandals do not wear socks, shoes will wear, so that the quality of the shoes is very serious.

Tang Mei survey: after receiving Ms. Lee's complaint, Tang Mei first contacted the sales service staff of the commercial department.

After detailed understanding of the situation to the counter staff, the person in charge said that they had carefully inspected the shoes and found that the shoes did not show the situation of the leather falling off. Only the sole of the shoes was partly discolored due to perspiration on the feet. They would have warm hints when consumers bought shoes, and pointed out that the fading of the sole was a normal phenomenon.

For Ms. Lee's complaint, the commercial department said that it could provide maintenance and maintenance for Ms. Li free of charge from the consumer's standpoint. If Ms. Li is willing, they can also send their shoes back to the factory for free color makeup, but the color of the shoes after complementary colors may not match the original color.

If MS Lee is not satisfied with these services and insists on changing them, she can only send the shoes back to the factory for testing. If it is a quality problem, the factory and the commercial department are willing to replace the new shoes for Ms. Li, but if the test results are due to the color change caused by consumers' improper dress, then they can only provide maintenance services.