High Price Leather Shoes, Broken Soles In A Few Days, High Price Does Not Mean High Quality
More and more luxury brands have entered Wuhan, and some complaints that sound unimaginable are also emerging.
6450 yuan leather shoes
The sole cracked after wearing it for several days
The soles of 6450 yuan leather shoes cracked after wearing them for only three days. Mr. Jiang complained that he bought a pair of "Hermes" leather shoes a few days ago, and the soles broke after wearing them for three days. After looking for the dealer, the dealer said that they could only repair. Mr. Jiang thinks it is unreasonable. After the industrial and commercial personnel verified the complaint, they mediated, and the "Hermes" counter agreed a few days ago to go through the exchange procedures to help customers exchange the equivalent value of goods in the store.
3900 yuan shirt
Thread breaking first and then thread stripping
A shirt worth 3900 yuan has broken yarn and thread. Ms. Chi spent 3900 yuan in March to buy her husband a BURBERRY shirt. clothes Unable to machine wash, she washed it herself. Just after washing it once, she found that the shoulder of the shirt was broken. The merchant said it could be repaired, but it could not be replaced. After the shirt was repaired, there was a scar, and a few days later, the stitches on the chest came off. The shop repaired it again. The next day after Ms. Chi's husband wore it, the cuff came off again.
The merchant said that they would give a reply within a week, but there was no solution, insisting that it was not a quality problem. After the industry and commerce department verified the complaint, the business finally agreed to exchange two T-shirts at the same price. Recently, consumers have received two new T-shirts.
The belt eyelet of 3040 yuan is broken
It takes 3 months to change a belt
The belt cost 3040 yuan. After 3 days of use, the belt hole cracked. The dealer said that it would take more than three months to change the belt.
Mr. Xing complained that he bought a GUCCI belt in May. After using it for three days, the belt hole cracked. The merchant refused to exchange the goods, saying that each belt had a special number and the belt buckle could not be replaced. It takes 3 months to change a belt. The industrial and commercial personnel learned through investigation that the belt is an imported product and needs to be mailed from abroad. However, the merchants have promised to try their best to seize the time to exchange goods.
High price and high quality are not equal
Yesterday, an industry and commerce official who specializes in handling complaints about luxury goods said that, for complaints about luxury goods, merchants often explained that luxury goods are also consumer goods, and there will be problems of one kind or another like ordinary goods.
He said that luxury brands are often complained about due to quality problems, and China's laws do not set higher quality requirements for luxury goods. He hoped that consumers would not blindly believe in luxury goods. The high price and high quality of luxury brands are not equal.
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