Communication Also Requires Creativity.

A very important point in human resources is to deal with all kinds of people and communicate with all kinds of people. After the recent contact with some people, it is felt that the usual way of communication and greeting may not be used by some people. The simple and regular way of communication can no longer satisfy the communication requirements. It is obvious that the other person thinks it is boring, leading to communication failure. I have been thinking about how to communicate creatively. It happened that a magazine read the article on how to create creative communication by Yang Lan, the host. After reading carefully, I made some summaries and reflections.

What is creativity? Communicate What's simple is to customize and be unique for each other.

First of all, how can the other person be willing to speak in the shortest time? For example, when you see each other, do you use the weather as a routine or a different situation? For example, once, a HR wanted to know the situation of a staff member with a department head. The other side said with a serious face that in summer, heat is normal. HR is a little embarrassed. He continues to want to draw in the distance and say, "do you like to watch movies?" The other guy said he liked it. You want to show me? Let HR be a bit unprepared. What do you think of the beginning? It seems that you want to draw a close distance with the other party, but you don't pull it up, so that the next topic can not start naturally.

actually Greeting Although it is a pre meal dish for communication, it is best not to use one routine to treat everyone. If you can make a small change to everyone's situation, it will be very effective. For example, if the other side is a department head, they should pay more attention to management and so on. You can mention some of the management books listed here or some new management concepts as the beginning of greeting, which combines the actual situation of the other side and is easy to connect with the topics that need to be discussed below. You can also start by asking for advice, which is also a good choice. For example, you can say that your management team has always been one of the top ranked teams.

Today, I want to communicate with you mainly about the contents of team management. The other party will be delighted to accept your interview. I remember that when host Yang Lan interviewed US Secretary of state Hilary, he used such a method. For example, interview with Hilary, who has limited time to interview, and as a leader of thousands of hours, how can we quickly enter the atmosphere of conversation from all national events? First, we need to relax the mood of the other party. Yang Lan's way: your trip to China is coming to an end. You can go back to your daughter's birthday PARTY. After hearing this, she relaxed.

Next, further communication requires you to have a comprehensive and in-depth understanding of the job seeker's background. The problem of big roads is that we can not attract the other side. It can improve the interestingness of the problem. Yang Lan is still an example. She once interviewed a New Zealand woman prime minister. The woman prime minister has a special feature. Traveling is always two bags. When interviewed, you usually ask, "how do you want to be a different politician?" The other person will answer, but the answer is official. Maybe something can not be mentioned. And Yang Lan grabbed the character that the other party was always two bags. At the beginning, he asked, curiously, what is in your bag? From this answer, you can understand what the other person really wants to express. So your questions need to be asked according to the situation of the other party, and appropriate questions should be added to interesting and unexpected questions to ask serious content.

Different communication will make you get different results, creative communication will let you know. Job wanted A more realistic aspect. If you are unique in every communication, you are unique. Will you?