Shoe Machine Equipment Market Must Be High Priced And Service Quality Difficult To Satisfy.

< p > Chinese shoe companies spend a lot of money on advanced shoe machine equipment, but shoe makers do not help install them. There are many problems in the use of shoemaking machines, but the repair workers of shoe makers are unable to help them in time.

This scene is common in Jinjiang shoe enterprises.

Behind this scene, it is an unavoidable problem for the industry: after sale service is not in place.

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< p > < strong > injury of shoes enterprises < /strong > < /p >

< p > last week, a shoe manufacturer in Jinjiang has introduced two semi-automatic production lines from a well-known Jinjiang a href= "http://www.91se91.com/news/list.aspx Classid=101112107108" > agent "/a". However, it is surprising that agents say the shoe machine industry is only responsible for selling goods, and can not install new equipment for manufacturers.

In the absence of consultation, the shoe company had to install its own electrician's new assembly line.

Because he knew electricity but did not know how to install professional equipment, during the process of installing the new waterline, the electrician accidentally electrocuted and almost had an accident.

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< p > "at that time we only heard" shout ", we electrician suddenly black, like television, we were stunned.

Mr. Li, the business owner, angrily described the scene to reporters. "We bought a washing machine and air conditioners to be installed at home. What's more, this kind of large equipment? So the safety is not guaranteed. How should we cooperate with the shoe maker?" < /p >

< p > reporter has learned that there are more than this "a href=" http://www.91se91.com/news/list.aspx Classid=101112107105 "shoes enterprise < /a >.

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< p > a few days ago, Hua Jun (Fujian) shoes machine Co., Ltd. bought 11 semi-automatic Baling Machines of Zhangzhou Huayi Packaging Machinery Co., Ltd., and sold it to a brand shoe manufacturer in Jinjiang.

But the general manager of Hua Jun shoe machine, general manager, did not think that the batch semi-automatic baling machine was put into use for only 3 days, and began to "get sick". As an agent, Hua Jun shoe machine could send its own technician to the manufacturer for repair.

However, due to the instability of the quality of the packaging machine, the maintenance of the equipment is still in a state of "crash", which brings troubles to the normal production of shoes enterprises.

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< p > the brand shoe manufacturer Yao factory director using the equipment angrily told reporters that the frequent strike of balers had caused some impact and losses on the company's production.

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< p > "the packer can not run, and the shoes produced can not be packed at all. This will continue to cause the backlog of shoes and delay the delivery time."

The director of Yao told reporters that he had calculated the amount of 2000 pairs of shoes produced by one line per day, and that there were 6000 pairs of three production lines.

"We need to be deducted for the delay in delivery. A day's delay, a pair of shoe buckle 1 yuan, now three days, other production process delays, the loss of credibility is not counted, the single buckle this piece we lost 18000 yuan."

Director Yao said helplessly.

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< p > < strong > who is the responsibility? < /strong > < /p >.

< p > for this purpose, the reporter interviewed Xu Yiming, owner of Zhangzhou Huayi Packaging Machinery Co., Ltd.

Xu Yiming told reporters that his products are widely sold throughout the country, it is impossible to provide all after-sales maintenance services.

"We are not terminal customers. We are all distributors. We should be responsible for technical maintenance. Our products are also sold to Heilongjiang. Is there any problem there? Do we have to fly to Heilongjiang to repair them? We have helped them train skilled workers, but they can't do well in technology."

Xu Yiming explained to reporters that the product was sold to the dealer in accordance with the factory price, and that part of the distributor's profits should be taken up for after-sale technical maintenance.

In addition, Xu Yi Ming said that if they were willing to pay their own logistics fees, they could also send them to the manufacturer for free maintenance, but they could not afford their own technical work to repair the shoes.

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"P", and Hector, however, told reporters that he had worked with this brand of shoe brand for many years, and had maintained good cooperative relations. His shoe machine had never had any quality problems.

Now, the manufacturers of shoe machines are eager to return them, but the manufacturers of shoe machines have shifted their responsibilities to Hua Jun shoe machines as agents.

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< p > "our dealer agent has many brands and products are very complex. How can we all provide technical support? Each device has its own expertise, and the cooperative manufacturers will also provide technical support. Now we have problems and ignore them. We still encounter them for the first time."

He said.

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< p > < strong > strengthening after-sales service has become a common understanding < /strong > < /p >

< p > "shoemaking industry development is relatively slow, therefore, many customers to the" a href= "http://www.91se91.com/news/list.aspx" Classid=101112107101 "> through-train service < /a > still can not be done.

Mr. Cai, deputy general manager of a famous shoe machine enterprise, told reporters that it is really difficult to ask agents to provide technical support for customers of shoe enterprises, because the profits of shoemaking agents are not high, and additional technical support is needed to support a large number of skilled workers.

"But strengthening the after-sales service and technical support of the shoe machine industry should be a major trend."

Mr. Cai said.

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< p > Mr. Cai told reporters that his company is now training a number of skilled workers of shoe machine equipment, that is, they hope that their enterprises can break through in technical support, so as to enlarge the share of shoe machine market.

"Now the shoe machine homogenization is very serious, the technical difference will not be too big, although there are also their respective advantages, but are not too prominent, can only be broken through after sale."

Mr. Cai said.

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