• <abbr id="ck0wi"><source id="ck0wi"></source></abbr>
    <li id="ck0wi"></li>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li><button id="ck0wi"><input id="ck0wi"></input></button>
  • <abbr id="ck0wi"></abbr>
  • <li id="ck0wi"><dl id="ck0wi"></dl></li>
  • Home >

    Four Strategies For Checking Customer'S Resistance Psychology

    2014/2/13 17:12:00 21

    CustomersResistance PsychologyMarketing Strategy

    P > < strong > 1. Better than saying.

    < /strong > < /p >.


    < p > customer needs include three categories: < a href= > http://www.91se91.com/news/index_c.asp > explicit demand > /a > latent demand and implicit demand.

    Most people only focus on the explicit needs of customers, that is, part of the needs expressed in language. This is the foundation, and it is also insignificant. It can be applied to the sale of inexpensive products.

    But a relatively large value product also needs to understand the potential demand and implicit demand of the customer, so as to facilitate the paction.

    < /p >


    < p > the so-called latent demand means that he wants to get the benefits from the product; implicit demand means that the customer is not aware of it and the marketing personnel can understand the demand through effective questioning.

    If a good marketer can effectively discover and satisfy the hidden needs of customers, the success rate will be greatly enhanced.

    No matter what kind of needs, the most effective and fastest way to understand is to ask questions effectively.

    < /p >


    < p > facing strange customers, though learning many aspects of skills, such as looking at the techniques of looking at colors and observing the colors, the most direct and effective way is to ask questions more quickly and effectively.

    People in the world know only what they need most.

    So asking customers is simple and effective.

    There are two types of effective questioning. One is open questions. It is mainly used to establish affinity trust relationship and understand each other's values. This is the basis and Prelude link of sales. One is closed type questioning, mainly used for paction stage, cash or credit card? Is it delivered today or tomorrow? Is it three or five? < /p >


    < p > two questions should be used flexibly.

    It is not the same thing.

    The purpose of asking questions is to clarify the needs of customers and three different types of needs. Therefore, we need to learn to listen effectively, listen to the heart and hear the real focus and core needs of customers.

    Only when you ask, can you hear what you want to hear.

    Only when you ask with your heart can you respond in a targeted way: what to say and how to say.

    < /p >


    < p > < strong > two, the story is greater than the truth.

    < /strong > < /p >.


    < p > adults, especially experienced adults, like to reason with others.

    People who talk with others usually play an important role in unconsciously. They unconsciously damage their self-esteem and status.

    < /p >


    < p >. Therefore, when facing the client, try to tell the story, so that the effect will be better, so it seems more neutral.

    Because people all over the world hate the strategy of "a href=" http://www.91se91.com/news/index_c.asp "marketing" /a.

    Tell other customers about the benefits and feelings of our products and services.

    This makes it easier to get trust, arouse attention and interest customers.

    The key to sales is not how good products are, but first, to establish trust relationships with customers and attract attention.

    For example, the customer said the clothes were too expensive.

    < /p >


    < p > you said, "yes, a customer just started to say so. Later, after my explanation, he himself compared that the materials and workmanship of these clothes were exquisite, and the price of the materials exceeded the price. He bought two sets at once."

    < /p >


    < p > strong > three, Tai Chi is superior to straight boxing.

    < /strong > < /p >.


    < p > Taijiquan is more flexible than the Western boxing. The marketing people should absorb nutrition from them. That is, when the customer raises objections, you may as well take a neutral view to show that I understand what you mean. I understand your feelings. I respect your opinion. I like your directness and so on, so that customers can continue to maintain their desire and interest. When the customers speak more, marketers will know more customers and the more customers they can find, the more they can find their customers' values and preferences.

    < /p >


    < p > only when we know more about our customers, can we say that they are helpful to our customers, if they are beneficial, we will have a positive effect on product pactions. Otherwise, if customers do not speak, God will be afraid.

    When a client's objection is not directly opposed, his heart will not be fortified. What you say can be directly input into his brain to form focus and attention.

    < /p >


    When p < a href= "http://www.91se91.com/news/index_c.asp" > customer resistance < /a >, you just take the topic. "Yes, the question you are talking about is..."

    Use the words "at the same time, and if so" to express what you want to express.

    Example: some clients say I have no time to study.

    The way of straight boxing is: you are not right. There is time. If you manage your time, you will have time. Come to our teacher's classroom to find a solution.

    < /p >


    The response way of "P > Tai Chi is:" you are too good.

    I understand that your time is very valuable. There are many important things waiting for you to deal with. There are many important things for you to do. If you come to the teacher's classroom, you will find that you can manage your time effectively, your time will become more and more abundant, and you will have more time to care for your family and go on vacation.

    Or something else that is more valuable to you. "

    < /p >


    < p > strong > four, acceptance is better than opposition.

    < /strong > < /p >.


    < p > or creation is better than destruction.

    Build a better habit to replace bad habits.

    We need to help our clients build a better vision to replace the undesirable situation.

    Always use positive thinking and behavior patterns to guide customers to take action.

    If we violate this basic conscience and the principle of good faith, we would rather not do sales.

    Because this is against the basic professional ethics of the salesperson, and never damage morality to do anything.

    The other meaning of accepting better than opposition is that the customer's purchase or purchase does not have much to do with his original values, or even have nothing to do with it.

    Because all words are not necessarily sincere, or some part of the meaning expressed is intentionally or unintentionally filtered out.

    Accepting different views does not mean that your values are changed.

    It will only bring your value system closer to the laws of nature, the laws of the universe, or even more perfect.

    < /p >

    • Related reading

    Wu Jianmin: Four Measures To Break Through The Bottleneck Of Clothing And Private Enterprises

    Commercial treasure
    |
    2014/2/13 13:10:00
    28

    做好企業(yè)商業(yè)決策的八大步驟

    Commercial treasure
    |
    2014/2/12 14:59:00
    5

    Small And Micro Enterprises Should Pay Attention To Innovation

    Commercial treasure
    |
    2014/2/12 12:41:00
    32

    Comparison Of The Ten Most Relaxed And Tiresome Careers In The US In 2014

    Commercial treasure
    |
    2014/2/11 13:40:00
    39

    Metersbonwe Zhou Chengjian: Never Thought Of Success.

    Commercial treasure
    |
    2014/2/11 11:38:00
    35
    Read the next article

    Marketing Skills Of Uncovering And Signing Customers Smoothly

    As a salesperson, he often worries about finding customers and finds customers hard enough to follow up for a long time. Customers seem to be very interested in their products, and the communication between them is harmonious. They also feel that this is very promising. But when the customers sign the bill, they are not with themselves. Next, let's take a look at the marketing skills of signing the bill smoothly with the customers.

    主站蜘蛛池模板: 麻豆国产96在线|日韩| 国产一级一级毛片| 亚洲欧洲自拍拍偷综合| 99精品欧美一区二区三区| 青青草原伊人网| 日本精品视频在线观看| 国产国产人成免费视频77777| 亚洲色偷偷偷网站色偷一区| 中文国产成人久久精品小说| 美女视频一区二区| 日韩免费无码一区二区视频| 国产无套在线播放| 久久桃花综合桃花七七网| 青青草原免费在线| 日本中文字幕乱理伦片| 国产成人综合亚洲| 亚洲国产天堂久久综合| avav在线看| 欧美第一页在线| 夜夜高潮夜夜爽夜夜爱爱一区| 亚洲视频中文字幕在线| 3d动漫精品一区二区三区| 欧美xxxxx高潮喷水| 国产午夜久久精品| 久久精品国产日本波多野结衣| 韩国理论福利片午夜| 暖暖直播在线观看| 国产精品VA在线播放| 久久综合综合久久综合| 黄页在线播放网址| 日日夜夜操操操| 国产在线观看网站萌白酱视频| 久久91精品国产91久久户| 风间由美性色一区二区三区| 日韩欧美三级在线| 四虎国产精品永久在线播放| japanese酒醉侵犯| 波多野结衣视频网址| 国产精品久久久久久久网站| 久久久综合亚洲色一区二区三区| 精品欧美一区二区在线观看|