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    How To Effectively Invite Telephone Sales

    2014/3/17 20:38:00 14

    Effective CommunicationTelephone InterviewTelemarketing

    1. the essentials of telephone interview: improving work efficiency, saving time, visiting items (strangers, friends, friends), list of categories (guilds, friends, activities, magazines, associations, neighbours, classmates, and business cards.


    2. the principle of telephone interview: "hot", "Zan", "refined", "stable" - (enthusiastic, compliment, concise, steady, joyful, affirmative) the interview does not mean that the meeting is only about meeting time and place; (short and powerful, not more than 3 minutes) about visits (content) 7%, tone, mood, emotion 38%, body movements 55% use telephone script: the advantage is that when working, it can be 100% invested and will not deviate from the topic.


    Three telephone approach The warm-up exercise in front of me is to do physical warming up exercises: self affirming words: act immediately, I love myself; psychological rehearsal - the sense of last success; pay attention to expression - pay attention to facial expressions and body movements, think about the last successful feeling; do not be disturbed - invite others to take the telephone, call the tools, mirror, list (100), script, pen, white paper, itinerary and interview record.


    4. the key points -- short, powerful, creative and attractive opening remarks: enthusiasm, praise, precision and stability - enthusiasm, sincerity, excitement, confidence, professionalism, and ease; three minute principle - do not Telephone Talk about training, record the content of conversation; three don't talk about products, yourself and company; three talk about raising interest rates, related industries, family intimacy, arouse curiosity, interest and humor of the other person; the script of the script: complete strangers, reasons, recommended lists, familiarity and other scripts; confirm the time, location, meeting time, place, re confirm the confirmation; end of the climax - give the other person's expectation: see you, I believe you will be very happy! About answering the phone. People can also make fifty calls at any one time, and he visits the company to negotiate with him.


    5. taboo - do not deceive customers by unreal words, exaggerate or exaggerate words, never criticize peers. The power of faith tells you that you will not get what you want, you will only get what you believe.

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    Read the next article

    How Do Telephone Salesmen Practice Standard And Magnetic Voice?

    Foreign scholars' survey shows that the effects of various factors in interpersonal communication are: body language 55%, voice 38%, and language 7% in face-to-face communication, voice 82%, and language 18% in telephone communication. It can be seen that voice plays a very important role in interpersonal communication, especially in telephone communication.

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