The New Purchase Of Leather Shoes "White Frost" Is Not A Quality Problem.

< p > the newly bought leather shoes haven't worn for long. The surface has a layer of "white frost". Is the quality of leather shoes a problem? Recently, Ms. Mao, who lives in four Hexiang, has brought a pair of men's leather shoes to the staff of the association.

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< p > Ms. Mao recalled that before the new year's Eve, a leather shoes store in the city bought a pair of shoes with a value of more than 200 yuan for her husband's shoes. As a result, he didn't wear long before he found that there was a layer of "white frost" on the surface of leather shoes. After he got the shoes store, he had a long "white frost".

Miss Mao thinks that the quality of leather shoes is a problem, so the shoe shoes will be taken to the shoe store to ask the salesmen to replace them.

The shop assistant thought that it was not a quality problem, so that he could go home and wipe the shoes with soft cloth and white vinegar to solve the problem.

Ms. Mao insisted that it was the quality of leather shoes. After the two sides failed to negotiate, madam Mao came to the Consumer Association for complaint with her long "white frost" shoes.

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< p > after knowing the situation, the staff of the Consumer Association explained to Mao, patiently, that the "white frost" on the surface of leather shoes is not a quality problem of leather shoes, but a natural phenomenon produced in the wearing process of leather shoes.

People sweat when they walk. Leather shoes are good because of their good air permeability and sweat will emit through the surface of the lenticels. When the sweat on the surface of shoes is evaporated, the remaining salt crystals form a layer of "white frost" on the shoe table, which is commonly known as "salt and Glauber's salt".

Therefore, in the process of wearing leather shoes, care and maintenance should be paid attention to. When they are not worn, they should be cleaned in time. After drying in dry and ventilated places, a layer of shoe polish will be applied to protect the leather surface so as to avoid sun exposure and rain soaking so that the shoes can be comfortable and durable.

Leather shoes long "white frost" this kind of situation, does not belong to the national "footwear three package stipulation" policy category, according to the new "consumer law" stipulation, the consumer association can not support consumer's this kind of request.

After listening to the explanation of the staff, madam Mao realized that the quality of leather shoes was not a problem, but that they did not maintain enough maintenance at ordinary times.

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< p > according to the twenty-fourth provision of the new consumer law, consumers can return the goods in accordance with the provisions of the state or the parties concerned, or require the operators to fulfill their obligations such as replacement and repair.

China's "Three Guarantees" Regulations for footwear products, if there are quality problems, you can enjoy the "Three Guarantees" policy of refund, repair and replacement.

The common quality problems of leather shoes include breaking off, breaking down, opening glue, opening line, dropping roots and peel off.

Ms. Mao's shoes do not have any service or quality problems, and they are not suitable for the adjustment of the new consumer law.

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< p > consumer society is a public welfare social organization established in accordance with the law to protect the legitimate rights and interests of consumers. It fulfil the duties entrusted by law and protects consumers' legitimate demands.

In the face of illegal demands, it will not be partial to any party and be fair and impartial.

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