How To Keep Smiling In The Workplace?

< p > World < a target= "_blank" href= "http://www.91se91.com/" > dress < /a > a target= "_blank" href= "_blank".

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< p > smile is the professional expression that many industries require employees.

In addition to the professions related to outreach, smiling is also a useful weapon to enhance environmental harmony in order to coordinate interpersonal relationships and hide feelings.

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< p > > a href= "http://www.91se91.com/news/index_c.asp" > occupation < /a > smile has become the company's measure of your attitude, ability and etiquette.

If you smile more elegantly, some smiles can also be regarded as gifts, whether from close relatives, friends or relatives, or from personal emotion and life.

A professional smile is usually like an emotional product. The more, the better and the more natural, the more it conveys a sense of intimacy. It makes others feel respected, trusted, recognized, or has a face, or feels that you are professional, enthusiastic, positive and responsible.

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< p > but if there is not a lot of positive emotions in your heart, you will have to put your smile on your face all day, your heart will be sad, but your face will be as if nothing happened. Smiling is not happy, and professional smile will become an increasingly heavy burden on you.

Moreover, "smiling depression" is an invisible pain, you can perceive, but not easy to share and regulate.

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< p > < strong > value for career will smile depression < /strong > /p >

< p > maintaining smile is a kind of labor which is not easy. In general, people who are able to suffer from "smiling depression" are those who have higher requirements for their careers.

They hope to create a more friendly environment and get more people's appreciation and attention.

The study found that smile depression is commonly seen in professions with external demand, as well as white-collar workers with high academic qualifications and considerable identities, especially senior managers and administrative staff.

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< p > in which women account for a large proportion.

Because compared with men, women are generally more anxious, sensitive, weak and lack of self-confidence. These female characteristics are the source and inducing factors of depression to a certain extent.

In addition, women's special physiological factors, such as menstruation, pregnancy, menopause and so on, will also make them feel stressed.

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< p > < strong > TIPS is the 3 type of workplace that easily causes emotional labor problems. < /strong > /p >

< p > 1 regards people as machines, neglecting people's emotional values, such as respect, trust and friendliness.

The relationship with supervisor is a direct indicator.

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< p > 2, result oriented, focusing solely on work performance, regardless of the completion process, especially ignoring problems and difficulties.

In the process of work, the task itself and teamwork can be tested.

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< p > 3 focuses on the internal survival of members and ignores the other roles of employees as a social person.

External factors trigger emotional problems.

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< p > < strong > TIPS emotional labor assessment elements and contents < /strong > /p >

< p > frequency in a specific situation to make a certain emotional expression frequency < /p >

< p > the type of emotion that diversity work roles need to show < /p >

< p > the degree of disharmony is not consistent between the emotional state of the real feelings and the emotional states that the organization needs to express. < /p >

< p > intensity, intensity of emotional experience or performance < /p >

< p > diligently the effort required by employees to change their internal experience to achieve the desired requirements is less than /p.

< p > duration of lasting emotional performance is less than /p.

< p > < strong > workplace letter < /strong > /p >

< p > < strong > there is a kind of smile that can not be hurt. < /strong > /p >

< p > I am a director of marketing activities for HR comprehensive service enterprise. I have worked in this company for eight years. Two years ago, because of the need of business development, I accepted the appointment and began to open up market activities with my boss.

Now, I have begun to streamline the market activities, but I feel no relief at all, but I feel more tired and heavy. I really want to rest in the name of giving birth to children.

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< p > I feel tired, not because of organizing more than 4 large forums every year. The invited guests are mainly high-end managers and researchers in the industry. Nor do they have to organize HR members to visit large enterprises every month. The size of personnel is controlled by 100 people, but because of the high frequency expression I need to smile in this job.

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< p > remember when I first started doing activities, I found the laughing muscles stiff after a day. Two years later, my laughter tolerance was obviously strong, but the lines on my face were also deep.

Some of my assistants, like me, say that smiles are so burdened.

I also understand that the office is all deadpan and Down, and I feel depressed even when I get home.

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< p > as a woman, I can use my cosmetics and skin care products to solve my fishtail lines. But what should I do to avoid smiling is exhausting? Although no one has asked me to smile, my job is not like trivial and mechanical things like stewardess and senior hotel services. But if I want to pass on to others who are most disposable, I feel that they are respected, trusted, and reliable. If I want to attract more customers as possible, and keep the company's activities, products and markets receiving continuous attention, I must smile at high frequency and laugh as sincerely and affectionately as possible.

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< p > on this point, like lawyers, flight attendants, senior hotel services and even internal customer service members, I have no better choice for a good first impression.

I also thought about not being a leader of this department and not doing similar work in the future. But how can it be possible to say "let go" when we start a business? Remember that when the pressure of the founding period was huge, I couldn't keep up at the scene of the activity. I had shut myself down on the toilet and cried loudly. After a few minutes, I went out to the mirror to wash my face and make up my makeup. I continued laughing to the scene like nothing happened.

Isn't it just laughing? Is it too pretentious to quit this job? And what can I do if I don't do something like that? What can I say to a person who can't even eat a smile? /p

< p > < strong > [Beijing Yue Yue] < /strong > /p >

< p > < strong > experts answer < /strong > < /p >

< p > < strong > are you an emotional worker? < /strong > /p >

< p > Yue Yue's market activity is a kind of external work which calls for emotional response from others.

In the view of Duan Zhaode, chief active EAP architect, if your work has three conditions: face to face with the public or contact with the public, the purpose is to give customers some emotional state and reaction, and to express according to certain rules, then you are engaged in a typical "emotional labor".

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< p > smile is the most common requirement for emotional workers.

To completely define the "emotional labor", it refers to the emotion that the job requires the undertaker to express the satisfaction of the organization. It requires the use of emotion to achieve the goal and achieve the goal. It comes from emotion and work efficiency.

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< p > emotional workers are emotionally forced. For example, a stewardess asks for warmth and affinity, nurses need to be compassionate, and bank tellers are professional and friendly.

Most of these can be done with a simple smile.

Yue Yue's work feels that smiling turns into negative fatigue, which is precisely the result of this logic.

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< p > but the smile power only acts on others, like laughter and fatigue, and smiles become self destructive power, because it becomes a performance and labor strategy, not only does not allow positive and happy emotions to be mobilized, but causes emotional imbalance, physical and mental exhaustion, emotional pressure, and even wants to escape.

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< p > < strong > Solution > /strong > /p >

< p > < strong > from "smile depression" to "deep play" < /strong > /p >

"P >" a lot of excessive emotional labor has a relatively mature career mentality, and the professional experience is quite rich. The ability, responsibility and cognition of work are all without problems. The main problems facing them are emotional disorder, physical and mental pressure, and occupational exhaustion (the state of physical, emotional and psychological exhaustion in the work).

Take Yue Yue as an example, Duan Zhaode suggested that she should first have ways to regulate emotions and relieve stress, and these two items have both preventive effects.

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< p > psychology has a model of emotion regulating ABC, that is, the event of detonation is regarded as A, and the emotional reaction process after the event is B, and the final emotional and behavioral result is C.

Among them, individuals can make changes mainly in the B link, that is, change their beliefs, cognition and evaluation of things, and ultimately make emotional outcomes different.

For example, the customers who answered the call at the customer service center were scolded by the customers without any reason. This event is the first link of the emotional ABC. For this reason, the customer service staff can only control the negative or positive experience of this matter, and finally produce the same nature result.

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< p > besides changing emotional reactions, there are many ways to relieve stress, such as pouring out, relaxing and subliming pressure.

It is closely related to the two methods recommended next: learn to seek help and be flexible (Fu Yuanli).

Those who seek help include social support systems (such as superiors, spouses, close friends) and psychological professionals. The purpose is to get support from listening, advice and so on. Rehabilitation can be accomplished by diet, exercise and mental release.

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< p > what needs to be clear is that the final direction of the above suggestions is "the same as one's appearance". Psychology calls it "deep acting", that is, the expression is consistent with the heart. This is a very high career goal.

To achieve "deep play", we can only start from ourselves, including re examining ourselves and working conditions, learning to detect our inner needs in time, clearly identifying our passion for work, whether our ideals are consistent with them, and whether our abilities can finally be achieved.

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< p > Yue Yue, if you do more self-awareness, you may notice that its escape from < a href= "http://www.91se91.com/news/index_s.asp" > mindset < /a > is actually reminding her that although she is in tune with this job in terms of ideals and abilities, she really needs rest from the perspective of the supply of emotional energy.

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