Children'S Clothing Sales Skills
P, the world cup has already started last night, while fans are cheering and screaming for the wonderful goal, and they can also see the strange features of the national uniforms.
As a children's wear shop owner or children's wear guide, while appreciating the world cup, don't forget how to recommend your own a target= "_blank" href= "http://www.91se91.com/" > dress < /a >.
Today, I would like to share with you some tips on children's clothing sales.
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< p > < strong > 1. Children's wear is recommended in sequence < /strong > < /p >
< p > salesmen should generally say that they will listen.
That is to say, it can not only introduce children's clothing in more detail, but also try to hear the various reactions of customers, and introduce children's clothing in a sequential way.
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< p > first introduce children's clothing: some salesmen ran to the children's clothing and said "this kind of children's clothing is good" when they saw the children looking at some kind of children's clothing.
This is not correct. The correct way to do this is to introduce what kind of children's clothing it is before we can say the benefits of this children's clothing.
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< p > introduces the characteristics and uses of children's wear: introduces the different aspects of children's clothing and other children's clothing, introduces the characteristics of the children's clothing, and introduces the use method and the most suitable use of the children's clothing.
The introduction of children's wear is also the key to selling children's clothing.
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< p > introduces why these characteristics have such characteristics: Although salesmen have introduced to children the characteristics and uses of children's clothing and suitable for their use, some customers still do not understand and ask why such things are so.
At this point, the salesperson must prove it with real examples.
For example, "many customers are willing to choose this children's clothing" or introduce how many customers bought this kind of children's clothing.
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< p > can also recommend other children's wear: salesmen introduce children's clothing, explain the characteristics and uses of children's clothing, and further explain that "children's clothing is purchased according to the needs of customers."
At the same time, he also recommended to the customer, "please take a look at this children's clothing."
Customers may say, "yes, yes..."
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< p > to make the recommended < a href= "http://www.91se91.com/news/index_s.asp" > children's wear < /a > can satisfy the customers' mind and urge the customers to buy, the salesperson must pay attention to what the customers may need to introduce children's clothing in a targeted way.
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< p > < strong > 2, the method of receiving customers when the children's clothes are out of stock, < /strong > /p >
< p > If a customer asks a salesperson for some kind of children's clothing, the store is sold out, or when the children's clothing has not arrived yet, the salesperson can't say "no" or "no goods", so it's not appropriate to answer the customer.
If you need it urgently, will you send it to you immediately? "Or" sorry, the XX children's clothing you want to buy is not available now, but what do you think of this one? "
This children's clothing is equivalent to XX children's clothing. If there are children's clothes similar to children's clothes that customers want to buy, they can try it according to the above statement.
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< p > < strong > 3, when customers are not satisfied with the purchase of children's clothing, < /strong > /p >
If a child's clothing sold by a shop doesn't meet the customers' wishes, then the customer will say, "this children's clothing is not good," or "this style is not good!" < /p > p
"P > the salesman replied," this pattern is not good, how do you like this here? So please come here, then come here. "The answer is not as good as:" this is a good design. Better, please come here and have a look... "
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< p > < strong > 4, about replacement of children's wear < /strong > < /p >
< p > customers who buy children's clothes from stores are not satisfied, and come back to stores to ask for replacement or withdrawal of children's clothing.
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< p > when customers request to change children's clothing, they should be treated according to the following items.
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(P > 1) salesmen should try to comply with the requirements of customers; < /p >
< p > 2) when a salesperson refuses to change children's clothing, she should try to explain the reason clearly and explain the reason for not changing so as to get the understanding of < a href= "http://www.91se91.com/news/index_f.asp" > Customer < /a >; < /p >
< p > 3) the purchase time is longer, no delivery ticket, or children's clothing with quality and shape changes, can it be changed, must be obtained after the advice of the supervisor.
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