A Garment, Two Trademarks, A Consumer Compensation Car, A Travel Cost Of 3000 Yuan.
< p > < < a href= > http://www.91se91.com/news/index_c.asp > > consumer > /a > Mr. Lin introduced that in June 19th, he and his wife had been driving from Sanya to Haikou Jun Hua Laguna Hotel on the same day because they had loved Aqounsenton for a long time. They were going to prepare some "new clothes" at the new Aqounsenton clothing exhibition. < /p >
< p > Mr. Lin told reporters that on the same day he bought nearly 30 clothes and a pair of shoes at a time, and the total consumption was 10547 yuan. "We buy so many clothes, some are also ready to send friends." < /p >
< p > I did not expect that on the 19 day, Mr. Lin and his wife returned to Sanya. They went out to dinner with their friends that evening, and his wife put on a jacket at a price of 439 yuan at the brand exhibition. Suddenly, his friend found that the clothes were broken off seriously. "At that time, I must be very angry and feel embarrassed. How can I say this is also a brand name garment, which is of poor quality." Later, the couple observed home carefully and found that among the clothes they bought, some clothes were marked with Aqeacarmon, and the tag on the tag was the word "Aqounsenton". If consumers do not look carefully at the purchase, they think the two tags are the same. < /p >
< p > "at that time, I didn't pay much attention to it. You could see a few letters in English, and the shop owner didn't tell me clearly. And I think the clothes sold in the brand store will not be a brand. I feel like I've been cheated. The business is simply selling sheep's head to sell dog meat." Mr. Lin said. < /p >
On the afternoon of P 23, Mr. Lin rushed to Sanya from Haikou. Besides the clothes he had sent out, he asked the merchants to return all the rest of the clothes and asked for compensation for 5000 yuan. However, because the two sides failed to negotiate, the District Commerce and industry involved in the investigation. < /p >
< p > < strong > Merchants: a < a href= "http://www.91se91.com/news/index_c.asp" > clothes < /a > two labels are working errors < /strong > /p >
On the morning of P 24, Mr. Lu, director of the Promotion Department of merchant Shenzhen brilliance Trading Co., Ltd., came to the Jinlong Industrial and commercial office to deal with this matter. For consumers, why are there two labels on a garment? The person in charge, Mr. Lu, said that in the early stage of the exhibition, the production of the tag might not have been noticed, resulting in a mistake. "Two different brands of labels are actually registered trademarks, and there are formal procedures for purchase." Mr. Lu provided two trademark registration certificates and a brand authorization letter to reporters. The reporter saw that Aqeacarmon was registered as Shenzhen brilliance trading company, while Aqounsenton registered a company called Hongkong billion. Authorized to write the Aqounsenton (Ags emperor) chartered Shenzhen US Japan glory Trading Co., Ltd. is China's total distributor. < /p >
Less than a few days, the coat worn by Mr. Lin and his wife appeared less than a few days ago. Mr. Lu said that any brand of clothing would be flawed. P "We are also willing to exchange or return goods, but the consumers claim the 5000 yuan vehicle travel expenses, which is difficult for our company to accept. Agree to reimburse Mr. Lin for 1000 yuan. "Mr. Lu said. < /p >
< p > but Mr. Lin can not accept the result of such treatment. He thinks that hanging two labels on a garment is misleading consumers. "I bought the brand Aqounsenton instead of Aqeacarmon. How do I know what lies between the two brands?" Mr. Lin said. < /p >
< p > < strong > industry and Commerce: merchants suspected of misleading consumer behavior, "problem goods" should go down < /strong > /p >
< p > Chen Qiwu, director of Haikou Jinlong Industrial and commercial office, thinks that a garment can only be labeled with a label, and it is not allowed to label two brands in one garment. "Although the two brands of" Aqeacarmon "and" Aqounsenton "are sold by Shenzhen American Japan glory Trading Co., Ltd., they can not hang two" a "href=" http://www.91se91.com/news/index_c.asp "tags on a piece of clothing. Chen Qiwu told reporters that consumers have the right to know their purchase, use of goods or accept the true situation of services, merchants can not hang "Aqounsenton" tag to sell "Aqeacarmon" clothing. < /p >
< p > Chen Qiwu also said that if the two English words were not carefully screened by consumers, they would mistakenly buy Aqeacarmon's clothing as Aqounsenton, so there was suspicion of misleading consumers. Chen Qiwu asked the merchants to carry out the rectification of the clothing labels sold in the current stores, and have two labels to go down. < /p >
< p > at the same time, the commerce and Industry Department also requires that businesses should return the goods for clothes that have quality problems. < /p >
< p > finally, after nearly two hours of consultations, merchants agreed to refund the remaining three pairs of trousers, a jacket and a pair of shoes. The spot refund was 2045 yuan, while the compensation for Lin's trip was 3000 yuan. < /p >
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