Gold Jewelry Price Tag And Certificate Do Not Match Gold Shop Compensation 1000 Yuan.
Recently, Fengrun District The Consumer Association successfully mediated together because gold (1306.15, -3.21, -0.25%) jewelry price tag and inspection certificate were inconsistent, did not understand the consumer disputes caused by consumer disputes, Jindian compensate consumers 1000 yuan.
Ms. Huo bought a gold bracelet worth 6000 yuan from a gold shop in Fengrun district. After returning home, it was found that the purity of the price tag and the inspection certificate was different. The price tag indicated 4 9, and the test certificate was 3 9. Ms. Huo believes that the gold shop has a selling behavior, and therefore complained to Fengrun District Consumer Association.
Receive Ms. Huo After the complaint, the staff of Fengrun District Association immediately contacted the gold store. The gold store took out a test report with the same batch of consumer gold bracelets, showing that the GB only detected 3 9. The gold shop official said, gold jewelry now exists two standards of national standard and enterprise standard, because the national standard detects 3 9, so there is no selling and selling behavior.
The staff of the Consumers Association visited the professionals and learned that there is no "ten thousand dollars" standard in the national standard for the precious metal purity and naming method of jewellery (which is applicable to jewelry industry and domestic production and sale). The state stipulates that the highest quality of yellow gold jewelry is 3 9 (the lowest value of 999 thousand purity fraction). That is to say, under the current national standard, gold jewelry is more than 1000 gold or more than gold.
Fengrun District The Consumer Association explicitly informed the gold shop that the fourteenth "gold and silver ornaments produced and sold in the domestic market" should be marked according to the "Regulations on the management of gold and silver ornaments". The national standards, industry standards, local standards, or the enterprise standard numbers that have been recorded by the production enterprises shall be marked, and the gold ornaments sold in the shops should be clearly marked.
Through the patience of the staff of Fengrun District Association, the head of the gold shop said that it would be clearly marked in accordance with the national standards in the future. The salesperson was not able to explain clearly to the consumer in professional terms at that time. The gold shop compensated Ms. Huo for 1000 yuan.
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