Essential Knowledge Of Etiquette In Business Reception Process

< p > < a > href= > http://fz.sjfzxm.com/ > > Business > /a > reception etiquette is the code of conduct that must be observed by all business people. The main points of etiquette knowledge that business receptionists must be familiar with and available are: < /p >

< p > 1, receiving customers riding etiquette < /p >.

< p > main points of knowledge: train arrangement, boarding and allocating etiquette < /p >.

< p > 2, when receiving customers, handshake etiquette < /p >.

< p > main points of knowledge: the order of handshake, the strength of handshake, and other matters needing attention when shaking hands < /p >

< p > 3, after the reception, introduce etiquette < /p >.

< p > knowledge points: how to introduce yourself to customers; how to introduce leaders to customers; how to introduce many people to customers? < /p >

< p > 4, progressive etiquette < /p >.

< p > knowledge points: where should the reception personnel be up and down the stairs? What should the receptionist do in and out of the elevator? < /p >

< p > 5, call etiquette < /p >.

< p > Knowledge: what should I call a customer? < /p >

< p > three points need to grasp sales etiquette < /p >.

< p > Sales etiquette in public places < /p >

< p > 1. unclean clothing is injured and elegant. < /p >

< p > before you go to talk with your customers, you must first dress your mirror in front of the mirror: < /p >

< p > 2. uncivilized behavior is harmful to personality. < /p >

< p > in human social activities, some actions are considered uncivilized, which is worth noticing, otherwise it will not only damage your personality, but also affect your business.

Because no one wants to deal with a person with low personality.

Therefore, you should pay attention to the following actions: < /p >

< p > A, don't spit at /p on the table.

< p > B, do not scratch your scalp on social occasions < /p >

< p > C, do not spit everywhere (< /p >).

< p > D, do not call customers "/p" by "hello".

< p > 3., the image of unrefined is ungraceful. < /p >

< p > sometimes your manners and behaviour are not uncivilized, but not elegant, and the image of unrefined is enough to reduce your demeanor.

Therefore, you should pay special attention.

< /p >

< p > A, do not yawn when customers are "/p".

< p > B, do not shake your legs in customers' /p >.

< p > C, do not dig your nose in /p when customers are out.

< p > D, do not leave long fingernails and hide dirt < /p >

< p > E, male salesmen should not wear long hair and long beard < /p >