Lvliang Fenyang Yang Jia Zhuang Town Cadres Receive The Masses To Achieve "Ten One"

Since the launching of the party's mass line educational practice, Fenyang Yang Jia Zhuang town has carried out activities in strict accordance with the requirements, and creatively formulated and implemented a "door to door", a smile, a glass of water, a warm call, a record of needs, a solution, a reply, a Road, and a "ten one" provision for the people.

"Opening a door" means working hours. Office The door must be opened, and the Department card should be displayed, indicating the name and position of the staff. Responsibilities When the masses are working, the staff should smile and serve, be modest and modest, and strictly prohibit cold, hard and horizontal. "Pour a glass of water" is that the staff take the initiative to serve the masses with a glass of water, and say, "please drink water!" when the workers receive the masses, they must take the initiative to clarify what they are doing, so that the masses can understand them. "Record the need" is a registration form for the staff to reflect the basic situation of the masses, reflect and help them to solve things in detail. The details of the telephone call and so on. "When you get to the bottom of your body", when the masses come to work or consult the policy, the staff must get up and welcome each other; "give a smiling face" is a reception. Masses The demands and responses can be answered in reply, not to be dragged and not pushed; the demand for a reply can not be explained clearly to the masses, and the time limit is promised; the "take the road" is that when the staff receive the masses and find that the problems of the masses do not return to their own control, they must bring the masses to find relevant stations, or to take charge of the leadership, to help clear the original Committee, and not to use "this matter does not belong to me."

Since the implementation of the "ten one" rule of the reception of the masses, the masses of the town have regarded the cadres of the town as close friends and intimate people. The masses of the people who come to the town are doing a lot. The truth is that the masses are so numerous that the town cadres really hear the voice of the masses, help the masses to do a lot of practical things, and resolve many contradictions in the bud.