Ma Zhengqi Meets With Taiwan SEF'S Judicial Visit Delegation To See The Two Sides Join Hands To Promote Consumer Rights Protection

On September 19th, Ma Zhengqi, deputy director general of the State Administration for Industry and commerce, met with the visiting delegation of the Taiwan SEF. Ma Zhengqi pointed out that the protection of consumers' rights and interests is a major event related to the vital interests of the people on both sides of the Straits. We hope that the two sides will strengthen exchanges and cooperation and work together to promote the work of consumer rights protection to a new level, making positive contributions to the common development of both sides of the Strait.

Ma Zhengqi first welcomed the visit of the visiting delegation, and introduced the main functions of the State Administration for Industry and Commerce and the development of the work on consumer rights and rights. Ma Zheng Qi Express On the both sides of the Taiwan Straits is a family whose blood is thicker than water. The friendship between the two peoples is deep, and we are happy to discuss the work of protecting consumers' rights and interests. He pointed out that the SAIC has always attached great importance to the protection of the rights and interests of consumers. At present, it is taking the opportunity of implementing the new law on consumer rights protection to further promote the reform of consumer rights protection, strengthen consumer rights protection in key areas, innovate the mechanism of consumer rights protection, and actively promote the construction of the 12315 system. For a long time, the Consumer Protection Bureau of the General Administration and the China Consumer Association have been working hard to strengthen exchanges with relevant institutions in Taiwan and have achieved certain results. In April this year, the first Forum on promoting the rights and interests of the four sides across the Straits was successfully held, which further promoted the cooperation between four sides in the protection of consumers' rights and interests. It is hoped that the two sides concerned will strengthen mutual communication in the future, consolidate the fruits of their cooperation, and further improve the work of consumer rights protection, so as to make positive contributions to the common development of both sides of the Strait.

Visiting group Regimental commander Shi Huifen thanked vice director Ma Zhengqi for his meeting, and said he was pleased to be able to lead the group to the SAIC for visits and exchanges. She said that with the increasingly close contacts between the two sides of the Taiwan Strait, the protection of consumers' rights and interests is becoming more and more important. For a long time, the relevant institutions across the Straits have already had more mature experience in dealing with consumer rights protection matters. On this basis, it is necessary for cross-strait competent departments and consumers to protect non-governmental organizations to strengthen communication and cooperation. We hope to establish long-term and effective communication channels with SAIC, further strengthen exchanges and cooperation, and promote the protection of cross-strait consumer rights and interests to a new height.

meeting both sides We also exchanged in-depth views on cross regional consumer complaints handling, managing online buyers and Internet platform providers.