Good Management Personnel Should Have The Etiquette
Be good.
Personal accomplishment
And broad mind
As the saying goes, "Buddha asks for gold, but clothes for men."
Most people judge people by their appearance. Therefore, managers must have decent clothes.
Don't pride yourself on your achievements and credit your achievements to the group.
Don't be complacent because of your status and reputation.
On the contrary, you should attribute the achievements of the Department to your efforts, which will give you the love and respect of your subordinates.
In addition, we must be brave enough to take responsibility for the group. When things go wrong, don't prevarication in front of top management.
The subordinates should be approachable to their subordinates, and the managers can not complete the Department's tasks effectively without the help of their subordinates.
Approachable and able to get support from subordinates.
It is better to be generous than to be too stingy.
It is necessary to pay the bill first.
Develop good telephone conversation etiquette, such as using your own telephone; speak time should not be too long, do not say endless, and can not make personal calls at work time. When the guests have already sat in the office, usually do not answer the phone; if the call is busy, pay attention to saving time for him; do not get angry on the phone; when you dial the wrong number, you must say sorry.
If we keep our promises, we must do so.
When someone calls, they must reply in 24 hours, or at least find someone to deal with it.
When guests come into the office, no matter their elders or peers, they should stand up to show respect.
To master the etiquette of introduction, introduce men to women, generation, and low status to senior and senior people.
You must not ask your subordinates to follow a rule that you do not obey.
Keep promise
As a manager, commitment is the principle.
Today's managers need not only good skills but also good eloquence.
It can be said that being beautiful, honest and trustworthy is the quality that modern management personnel should possess.
To have a team
Spirit of cooperation
No matter whether there is a formal organization or not, employees and managers in the same office should have team spirit.
Team spirit means that some people pursue common goals with common actions.
The combination of teams and the creation of a good atmosphere of cooperation must be led by managers. Employees can not develop team spirit from bottom to top. Whether a team has team spirit, its managers must:
(1) all the time, we must maintain a good and cordial attitude - open the door to all our subordinates, welcome them and show respect for them.
(2) share the benefits with those who contribute, and let them know that they are contributing to the organization.
(3) if the people have to work overtime overnight, they should pay attention to their safety as far as possible.
(4) you must show a high degree of care when you know that you are sick, worried, stressed or confused.
(5) let all relevant colleagues know the good news.
If you have accomplished, you must express your affirmation and gratitude to each subordinate, rather than greet all the credit to yourself.
(6) prevent rumors or rumors from spreading.
Don't gossip and don't gossip.
(7) consult people before making a decision, especially when these decisions are related to them.
(8) be patient and listen to what others say. Never let the other person have the impression that you are unmotivated or have no plans.
(9) encourage everyone to cooperate with each other.
(10) even if you are working on your own, you have to pay attention to your behavior at any time, like working in a group.
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