Learn To Ignore And Make Life Richer And More Full Of Texture.
Suppose you lost your job at the age of more than 40, what would you do?
Now let's see what happens to people who suffer from this kind of life change. The name "Zhou Chunming" may be strange to most people, but he can be regarded as a ringing figure in the taxi industry in Taiwan. In today's depressed and highly competitive industry, Zhou Chunming has a stable income of NT $8-10 per month. He wants to make his taxi and has to make an appointment in advance. Can you imagine how a taxi driver has created such amazing performance?
At the age of 49, he became a middle-aged unemployed man, but he started driving a taxi. At first, he drove all day with his short pants and carefree driving.
Later, he met a customer who was very irritating to him. The man told him that the leasing industry was very competitive and he would lose his job at any time because of the lack of tourists. How did he do that? Zhou Chunming realized: since I want to be a taxi driver, I will definitely be different from other taxi drivers. I want to be different from others. "I want to change myself!"
He started Suit Change the image, quit smoking, chew the habit of areca, courteous and courteous, and serve every customer with care.
In addition, he chose the gold route for himself, that is, to find the place where most people could carry it. At this point, he met the noble man of his life. In the face of a losing business, and the rest of the drivers were unwilling, Zhou Chunming carried out the unmindless mentality to transport the guest and recognized two other passengers at the same time. In the case of losing money, Zhou Chunming took the initiative to buy mineral water for three passengers, which moved one of the ladies, who offered to introduce Zhou Chunming to Zhou Chunming, and Zhou Chunming began to be lucky. Taxis without fixed sources Occupation He opened up a long haul passenger source for himself.
This bottle of mineral water worth 20 yuan has established a model of service for Zhou Chunming. In one service after another, guests feel the difference between Zhou Chunming and other taxi drivers.
Through these services, more passengers have become the noble of Zhou Chunming's career, and these expensive people have also woven a network for Zhou Chunming.
With the help of many talented people, Zhou Chunming created the two Taiwan first: the first taxi driver who was reported by the famous BusinessWeek in Taiwan, was named by the 200 professors and bosses, and the first taxi driver to be invited to speak as a well-known international enterprise, Taiwan Nanshan life insurance and many other famous enterprises.
Why did he do it? Zhou Chunming said in his book "the beginning of poverty," we will find the answer: "care is the shortcoming of human nature, which makes us lose too much valuable things." When a person is calculating with money, money will also be calculating with you. When you are not living for money, you can get more money. Money is just a by-product of success. "
For example, when he lost money to transport a blind passenger, the blind massager introduced a lot of business to him, even though he was losing money. Business But he also enjoyed the process of giving such services, which made him maintain a positive mental outlook when he served other guests.
The service secret summed up by Zhou Chunming is: in the final analysis, service is a kind of moving. We should move our hearts and love to every guest, create the effect of giving people a good eye, and take every day's work as their own representative work. No 100 points, 101 points... And after having a good foundation, persistence is even more important.
When the financial crisis broke out in 2008, Zhou Chunming, who started business again, responded promptly to his three principles of "reassurance, comfort and confidence" to his employees. That is to say, no matter how the external environment changes, it is necessary to do things in a calm and steady way. If we are not satisfied with the environment, we should learn to be comfortable with others, and believe that everything can be passed. Confidence is the most important foundation for success in the face of all adversity.
This is what a taxi driver brings us. The essence is to do things best: doing things first, gains and losses second. In a conversation with Zhou Chunming, he summed up his life and put forward his philosophy of life. This is: 20, 30, 40, 50. The implication is that 20 years old is to study hard, to be mindful of all knowledge; to be 30 years old, to work harder, to exercise and to strive for opportunities; to be 40 years old, to be steady and steady in planning the life on the platform created by oneself; at the age of 50, to learn to be calm, learn to give up and enjoy life.
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