Professional Shopping Guide Helps Shoes And Clothing Stores Successfully Operate.

Sales are not as easy as you might imagine, and many aspects need to be learned. The design and decoration of the storefront will directly affect the customers' evaluation of the quality and quality of their shoes and garments. Therefore, we should first learn how to decorate and furnishings, keep the room clean and fresh, display the windows, arrange neatly and appropriately, and match the colors of shoes and garments with the seasons. The whole store should give people a spacious and bright feeling, so that they can naturally attract customers' eyes, and then enter the shop to view and purchase. At the same time, the color of shoes and clothing can also see the taste of this shop, which embodies the style of brand shoes and clothes.

Customer is God! This is our aim.

Many customers have different opinions and opinions. We must pay attention to them and improve them.

We should give customers some advice on clothing matching according to customers' needs and seasons.

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Smiling is a necessary condition for us.

Generally determined by our service attitude, we want customers to choose with pleasure. We should warm our customers with our smiles and make our customers happy.

Because this is good for us to introduce our clothes. We should learn to choose clothes for customers according to the height and size of the customers, and tell the customers in detail the superior and inferior points in detail.

When

When we encounter clothes that are suitable and like, and we hesitate to buy them, we sincerely advise them.

In this way, customers can give them a good impression even if they do not buy them.

We can successfully leave customers with a good impression when we can leave the customers with their rich costumes and smile. We can naturally win the possibility of their coming again or more customers.

Therefore, service attitude is very important.

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When you remember the guide training, the key points of the tutor's explanation are how to handle the contact between shopping guide and customers. If the customer approached the counter, the salesperson first greeted the customer. Basic courtesy is known to all, but sometimes there are some situations. There are three situations:

The first situation is that active questioning causes customers' antipathy.

If the customer approached the counter, the salesperson asked, "what do you want to buy?" the customer not only did not accept the question, but asked the salesperson: "no, no, I can't see it!" both sides were very embarrassed.

The second situation is: because of busy business or other objective conditions, sometimes the salesperson can not take the initiative to ask every customer.

The third situation is: some customers only look at the goods, and the salesperson is not.

Under these circumstances, we need to find a good time to ask questions.

When customers stop in front of the counter, when customers touch the merchandise or discuss with other customers, when the customer holds the money to the counter, it is a good time for the salesperson to ask the customer.

Language must be civilized, courteous, sincere and kind.

Such as: Miss, sir, what do you need?

If the counter salesperson is sorting out the merchandise, he does not notice the counter coming to the customer. Then the customer shouted to the salesperson, "Miss, please bring this dress to me."

The salesperson should immediately put down the finished products and come over and put aside his clothes and ask, "do you wear or wear others?" this question is euphemistic, from passive reply to active questioning, laying the foundation for the smooth progress of the whole service process.

Be flexible and act according to circumstances.

The salesperson asked the customer if he could not stare at "Miss, what did you buy?" "Sir, what do you want?"