"Six In One" Helping Foreign Trade Enterprises Enter The World

"From December 1st, the General Administration of Customs will implement the AEO (customs certified business operator) credit management mode. The customs will carry out mutual recognition with other countries or regions' customs AEO, and give corresponding measures to facilitate customs clearance." Xu Qiufang, customs manager of Ecovacs robotics technology (Suzhou) Co., Ltd. recently received a short message service reminder from Suzhou customs office in Wuzhong.

It is understood that since April, the Suzhou customs office in Wuzhong launched the "Wu Zhong Guan Tong Tong Tong" service, has accumulated to Wuzhong District more than 500 large-scale import and export enterprises to send customs important policy adjustments, management measures, business guide and other prompts information, so that enterprises enjoy convenient services, promote regional processing trade transformation and development.

"With this information carrier, the counterparts in charge of customs declaration can understand the adjustment and change of import and export policies at the first time, and the company can enjoy the most convenient customs clearance measures in time." Xu Qiufang said that this measure has solved the problem of "last mile" and helped import and export enterprises to develop the international market.

In recent years, Suzhou In the light of the characteristics of many small and medium-sized import and export enterprises in Wuzhong District, the customs office in Wuzhong has constructed a "six in one" service platform in a step-by-step way, combining traditional carriers with new media, changing one-way transmission mode, and achieving an efficient and timely interaction between customs and import and export enterprises.

"Six in one" Service platform From the 8 young volunteers of the various business departments of the Customs Department, the online volunteer service team will answer online real-time solutions, organize all kinds of work instructions for processing trade business, open the 24 hour telephone automatic answering system for processing trade, make and issue the customs "golden key" service card, publish all kinds of business handling and consulting telephone calls, report on honest and clean government and crack down on smuggling hotlines, help enterprises solve all kinds of problems at the grass-roots level, optimize the website of government affairs, set up the "Wu Zhong Guan service window" column, publicize all the guidebooks and the latest policies, reform the open government facilities at the customs declaration hall, open the vertical bulletin board, digital poster and queuing system, and improve the contents of public affairs and enhance the customer experience. Including "Wu Zhong Guan Tong SMS" service, timely release of important policy adjustments; "Wu Zhong Guan" volunteer service QQ group.

Suzhou Customs Since its establishment, the Wuzhong office has been fully integrated into the development of the local open economy, from promoting the development of small and medium-sized enterprises' processing trade, processing trade margin accounts, the pilot processing trade network supervision, and promoting the transformation and upgrading of processing trade; from the establishment of third land towns in the urban area and the south to Wuyi land import and export port, to the establishment of the Wuzhong export processing zone with an area of 3 square kilometers; from the "white plus black", the 7 hour 24 hour reservation to customs clearance, to the regional customs integration and other business reforms; from the key projects such as helping SANYO energy, Flextronics computer and other key projects to build the customs "golden key" service brand, various business reforms and service measures keep pace with the times, and promote the development of local foreign trade. Wuzhong District's foreign trade amounted to US $810 million in 2001 and US $10 billion 880 million in 2013.