Jingdong Is Alleged To Be Worried About The Quality Of Selling Fake Leather Clothing.
A pair of clothes.
Mr. Zhang is a buyer of a company. In November 25th, he bought 12 leather garments under the order of Jingdong mall, with a total price of 4716 yuan.
Three days later, Mr. Zhang said that he was "cling to the heart" at the time. "The Internet claims to be a real leather jacket, but I haven't opened my bag yet, and I can smell a pungent chemical smell."
When he checked the clothes carefully, he found that the clothes were of poor quality. "The workmanship was too rough." he even found two signs on each garment. "The information displayed is different."
According to the relevant photos provided by Mr. Zhang, the two signboards are big and small, and the small signboards are stuck under the big signs, which cover the fabric composition of the big signs.
The reporter noted that the information of the two signboards was far from the same. The execution standard of the big sign was FZ/T81007-2003 and the small sign was FZ/T81008-2011.
Fabric
In terms of composition, the big sign is 90% cotton, 5% polyester, 2% elastic and 3% others, and the small sign is 100% washes (sheep). On the safety standard data, the big sign is displayed as B, and the small sign is displayed as C.
Reporters found that the implementation of the "January 1, 2005"
Technical specification for basic safety of national textile products
"Stipulates that in the process of printing and dyeing and finishing, various kinds of dyes, auxiliaries, and other substances that are harmful to the human body are to be added. Therefore, the state puts forward the most basic technical requirements for the safety of textile products. Among them, a is clothing for infants and young children, B is for direct contact with skin clothing, and C is for non direct contact with skin clothing.
"There are two signs on this dress, one says that it can touch the skin, one can not, which one should I believe?" Mr. Zhang puzzled.
Return goods
And double the compensation.
Mr. Zhang also noticed a detail, that is, two signs did not show the true leather, "one is cotton, one is water washing skin, and these two are not genuine leather!" Mr. Zhang thinks that the Jingdong merchants are selling the fake, but they have not received a reply on the Internet many times.
He complained to Jingdong customer service, customer service consulting seller first insisted that clothes do not have quality problems, and later said the seller is willing to return, Jingdong compensation 400 yuan voucher, Mr. Zhang is not satisfied with the results.
Recently, the reporter reflected the matter to the Jingdong public relations department. The other side replied that it had coordinated the business to handle the refund refund for the customer, and gave some compensation.
Jingdong also said it would strictly manage businesses in accordance with platform rules.
Yesterday, Mr. Zhang confirmed that Jingdong had indeed contacted him and promised to return the goods and pay twice as much as 4716 yuan. He accepted the result.
- Related reading
Jingdong Is Accused Of Selling Fake Leather: A Piece Of Clothing Hanging Two Signs Are Not Genuine Leather.
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