Clothing Shopping Guide: To Provide Customers With A Smile Service

Some brands

Dealers put forward the "development of laughing resources", forcing customers to laugh at customers. Some even encouraged and asked for guidance to practice laughing in the mirror after coming home.

In fact, these are not very sensible.

The smile of clothing shopping guide is hard to squeeze out, so that customers do not seem to laugh.

Smiling as a pleasure

The reflection is more polite and self-contained.

Shopping guide not only shows smile on the counter, but also smiles in life, and it is a smile from the heart.

In the process of working, you will naturally smile at them as long as they treat your customers as your friends.

This kind of smile is not made by force, but from a heart of self-cultivation and courtesy.

Only this kind of smile is the most beautiful and the most desirable smile for customers.

People's life is not smooth sailing, no matter who, have encountered annoyances, clothing guide is also the same.

When serving customers, a good salesgirl always wears a genuine smile.

In a chat, she said, "everyone in the world will have troubles. The key is to see how you control your worries, not your worries.

When I go to work, I leave my worries at home, and when I get home, I leave my worries in the company.

In this way, I can always maintain a relaxed and happy mood.

If all the shopping guides are good at using this "emotional filtering method", I believe that the most beautiful and sunny smile can be seen in service posts.

When shopping guides encounter unpleasant things, it seems harsh to urge them to smile to customers again.

But after all, the work of shopping guide is a service work, and their bad mood is not to vent to customers. Therefore, as a clothing chain store's shopping guide, we must learn to decompose and dilute our worries and displeasure, always maintain a relaxed and happy mood, and pass this relaxed and joyful mood to our customers.

No matter who is, if you want to always be happy.

You must have a broad mind.

In the process of providing service to customers by clothing shopping guide, it is inevitable that they will encounter customers who are rude and unreasonable.

At this time, shopping guide needs to calm down the mind and broaden the mind. Remember, "endure the wind and calm the waves and retreat."

Some customers are always hesitant, trying on clothes one after another, which may take a long time, but in the end, they may not buy, or the last thing they want to do is to slow down.

In such a situation, excellent shopping guide must not show a bit of a displeasure or a temper tantrum, but still maintain a calm state of mind and show a considerate smile.

Once the shopping guide has a broad mind, he will not feel anxious and anxious when he is in the process of doing the work. He will not be fussy about providing services to the customers, but can always maintain a good state of mind.

At this point, it is easy to be truly smiling and smiling.

Smiling service is not only a display of expression, but also an emotional communication with customers.

When you show your customers a smile, you will send the message "glad to see you, very willing to serve you" to customers. In such a good mood, customers will feel relaxed and happy.

Smiling service is not just a smile on the face. Its purpose is to serve the customers sincerely.

Just imagine, if a shopping guide can only smile and put the customer's inner thoughts and demands outside the brain, and at the same time do not know to inquire tentatively, then what is the meaning of this smile? Therefore, the best smile service is to regard every customer as a relative and friend in emotion.

Only in this way can we narrow the psychological distance with our customers and be happy and sad with them.