The Boss Needs To Attach Importance To Our Management System.
For management, IT management system is essential, but it may be more practical than other light applications and super tools in travel management.
For example, according to the customer's industry attributes and input costs, and other key data indicators, compare the overall cost and efficiency of the industry, give clear.
Travel expenses
Target value, such an application is not difficult, but requires systematic thinking and sufficient.
data
In China's existing travel management companies, there are only a handful of data available, and few researchers can combine third parties to do industry research. In fact, they are contributing to the whole travel management industry. This is the real sense of big data.
Provide more landing services.
local service
This is the concrete embodiment of the professional implementation, and the premise of travel management is that it is easy to be neglected when it comes to management. That is service. The MOT which is contacted with customers is the fundamental (MOT:Moment Of Truth) that the whole industry can not abandon. From the point of view of sales, we can even see a great influence on the successful experience of a client's travel experience.
Whether there is a first time travel warning, whether it can provide services at the first time is an important indicator to inspect a travel management company.
If you can search the Internet, if a travel management company can take the first time to understand the safety situation of the customers in the event, such as earthquake, violence, air bomb threat, Thailand coup, strike and other strikes, and provide all possible services, even arrange stretcher services to bring the injured customers back to the country safely from abroad, the appeal of such services is another example of the profession.
Another travel management company has developed the application of "travel distribution map", so that business managers can keep track of the real time business trip destination of employees.
Endorsement is a very interesting way. It has the advantage of the number of customers, and has the advantage of customer quality. But the advantage of the customer brand has not been excavated. Does the new Internet Co accept the travel management? Can we play together happily? It is very curious.
There are four articles on "travel management" in Harvard Business Review, which can be regarded as the classic theory of the industry. In addition, we can also see more travel management companies in various forms of conference communication. If this series of work can set up research institutions, set up research topics, and make "small topic" to "do big work", such as studying the input-output ratio of China's travel management, studying the psychology of post-90's business trip, and even compiling a book, it will be an important cornerstone for the industry to really go professional.
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