Comprehensive Quality Of Children'S Wear Shop Assistant
As a good store manager, we must have good insight, which helps to improve the ability of analyzing problems and the probability of solving problems.
To be a store manager, we should have an insight into the mentality and mood of every employee, and find out the problem should be solved in time. We should have a thorough insight into the consumption psychology of every customer in the shop and avoid the loss of customers as much as possible. At the same time, we should also closely monitor the market information and pay attention to the various changes of competitors, and formulate corresponding strategies.
In the service industry, personal image is a manifestation of personal attractiveness.
If the manager of a children's wear shop does not even solve the problem of how to dress himself, how can he convince his employees and customers? First, he should be neat, clean, fresh, unsavoury, and detail oriented. The whole person looks energetic, giving customers and employees a sense of delight. For a fashion brand, salesmen are no longer a simple salesperson. Their customers are required to play a role as a popular intelligence provider and image consultant in addition to thoughtful services. In particular, the temperament and quality of the children's wear manager have a clear guiding effect on the whole team.
Nowadays, many companies will provide opportunities for managers to constantly participate in new fashion conferences and to study and learn from the popular front of children's clothing. They will catch up with the trend and creative inspiration at any time, and then comprehend the consumption characteristics of different regions in the mainland, so as to better establish their personal image.
The strength and mental labor of the store manager are relatively large. They must have good psychological qualities, such as self winning points, strong, positive, tolerant and gentle, correct honor and good aesthetic sentiment.
physical quality
Maintain healthy body condition and good image for continuous management.
The retail trade of children's clothing is a challenging industry, requiring employees to have a businessman's mind and artist's aesthetic ability.
Businessmen's sharp market sense and professional market control ability come from the accumulation and continuous learning at ordinary times. They come from many exchanges with people in the same industry. They come from the continuous enrichment of various channels and information resources.
The artist's aesthetic ability is based on the knowledge of professional children's clothing, which is mainly reflected in the professional knowledge of children's clothing and fabric washing, the relationship between people and children's clothing, and so on. It is an important guarantee to win the trust of customers and employees.
Communicate
It is the process of exchanging information between people by exchanging signals or behaviors between people and people.
As a manager of the service industry, we often talk with others effectively in our daily work.
Good communication with customers or with employees and supervisors will help to carry out the work.
If you want to improve your communication skills, you must be honest with others, listen to and collect other kinds of information, and exercise your language skills.
This communication skill is based on a good understanding of fashion, the understanding of children's professional knowledge and the improvement of service.
Special attention should be paid to timely and clearly conveying all kinds of notices, rules and regulations issued by children's clothing brands and shopping malls, and taking charge of them.
Implementation
If you have personal questions or suggestions, you can communicate with your immediate supervisor in a timely manner. You can't face your subordinates to express their dissatisfaction. This is definitely not an effective way to establish good communication with subordinates.
Customer complaints are very tricky things for children's wear to join the store manager.
When dealing with customer complaints, smile and welcome, warm reception, listen carefully and communicate well with customers.
Attention should be paid to analyzing the crux of the problem. When dealing with problems, we should show generosity and take the mode of pposition to try to make the customers feel that all the work in the shop is for the interests of the customers.
After handling the complaint, we should know the customer's satisfaction with the results, and deal well with the customers.
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