Clothing Sales Skills Make Your Performance Skyrocket.

Smiling is a reflection of a happy mood, and it is also a performance of politeness and self-restraint. As long as the salesperson regards his customers as his friends and respects him as a person, you will naturally smile to him. Only this kind of smile is the smile that the customer needs, and the most beautiful smile. So smile is the most beautiful and silent language in the world. Smiling is also the best card for salespeople. Of course, smile also has certain skills, such as the corner of the eye to laugh, to laugh at the corner, and to expose 6~8 teeth, which is also the requirement of the retail giant WAL-MART to the staff. When doing a smile exercise, you can take a thick piece of paper to cover the lower part of your eyes, look in the mirror, and think of the scene that makes you happy. In this way, your whole face will show a natural smile. At this time, the muscles around your eyes are also smiling. This is "eye shaped smile". Then relax your face, and your lips return to the original. You can still smile in your eyes. This is the state of "eye laugh". Learn to use your eyes to communicate with your guests, so that your smile will be more vivid and more cordial.

The salesperson learns to observe customers and should learn to look at customers, such as face. Expression Body movements and so on. Visual perception of customers' expressions and behaviors can give insight to the minds of customers. For example, customers are full of smiles and smiles, which show that customers are happy and easy to get close to. They may be more interested or satisfied with the products. If customers show disappointing expression, they show that customers are dissatisfied with the products; when customers press their hands lightly on their forehead, they are puzzled or embarrassed; the customer stroked their chin to indicate that he is considering making a decision; the customer watches from time to time, this is a passenger order, indicating that he does not want to go on talking or have anything to do; the customer keeps playing with the little things on his hands, indicating that he is not interested in what you say. A golden eye is a necessary ability for gold medal salesmen. Experienced salesmen will judge the response of customers according to their office environment, facial expressions and body movements, and take the initiative to take appropriate measures to seize the opportunity to promote sales success.

Salesmen learn to ask customer Problem. Sometimes, endless problems that can not be solved by persuasion can be solved by ingenious questions. As far as possible, we should ask questions as far as possible from customers' standpoints. We should not only communicate with customers around their sales purpose, but when we ask customers questions, we must pay attention to customer needs and pay attention to customers' preferences. For example, for some sensitive issues to avoid as far as possible, including marriage, income and age (especially women), if the answers to these questions are really important to you, then you may try to find a way before asking questions, and then ask for confirmation when customers are not objectionable. Besides, when you first contact with customers, you should start with the topics that customers are interested in, and do not directly ask customers if they are willing to buy. You must pay attention to gradual progress. You must be polite and confident when you ask questions. Don't be reckless and don't be afraid. When choosing a problem, be sure to leave enough room for answer and avoid interruption when customers answer questions. The questions raised must be easy to understand and do not let customers feel confused. Clever questions can sometimes achieve the effect that a long talk can not achieve. The purpose of our inquiry is to guide and guide customers to think in accordance with our thinking. Only in this way can sales personnel grasp and control the pace of sales so that customers can make a deal in the shortest time.

　　 Salesman We should be good at listening to customers' needs, aspirations and ideals, as well as listening to customers' objections, complaints and complaints. A normal person is basically a mouthpiece and two ears. This means that the creator allows us to listen more and speak less. Only when we hear clearly can we understand. But in fact, people prefer to speak rather than listen, especially young salesmen who are more likely to make such mistakes. So don't argue with customers. Don't assume that you win the customers, customers will buy, sometimes you win the debate and you lose customers. Always keep eye contact with customers, observe his facial expressions and notice his change of voice. Experienced salesmen will listen with their eyes. The salesperson should listen to what the customer is talking with real interest, because the customer's words reveal his needs, and only by mastering the needs of the customers can he do well in the sales. So the customer's words are a treasure map, and we can find the treasure along it. We should attach great importance to it.