Take The "Internet" Train And Have A Bright Future.
In 2015, many enterprises responded to the call of policy, and began to catch up.
Internet
Train, however, the traditional enterprise to the new mode of business can not be changed overnight, only changing the appearance, ignoring the core of the core that should be reformed, the consequences can be imagined.
As we all know, traditional labor is mainly manual labor, artificial labor has advantages and disadvantages, manual labor is easier to communicate and improve, but in many cases, manual labor can not be very accurate and accurate.
data
Perfect backup or quick search.
In the face of emergencies, labor is not so easy, and will leak some important customers, information and so on in the intense work. We can imagine what kind of impact will have on a developing enterprise. In the face of such trouble, Taiyuan Ren Ao technology network company set up all the scientific research technology eyes. After a period of repeated discussion and research, we finally designed and developed a website CRM system applicable to all large and medium-sized enterprises.
Customer relationship management software is a management system that helps enterprise Chr (34) one to one Chr (34) serve customers, establish business relationship with customers, record customer needs, and sell data.
Ren Ao technology independent research and development of large portal customers
management system
It is a customer relationship management software specially designed for all kinds of e-commerce websites with telephone marketing and network marketing requirements. From the perspective of practicality and convenience, software design optimizes the operation interface, provides the most humanized and most convenient recording process, helps sales personnel record customer service, helps enterprises improve customer satisfaction, cultivate and maintain customer loyalty, and enable enterprises to increase revenue, optimize profits and improve service quality by using CRM software.
The characteristics and advantages of CRM are:
(1) let enterprises not lose any potential customers;
The service distinguishes clearly from the service customers, and eliminates the situation that the customers have been neglected and lost potential customers in the past.
(2) customer information and service records are clear and orderly.
Customers who have served will record detailed information on their needs and intentions, and save them to the service backstage, so as to facilitate follow-up services in the future.
(3) understand customers' intentions, analyze preferences, and upgrade products and services;
The analysis function will provide users with objective customer situation reports, which can help enterprises better analyze customer behavior and preferences, and launch targeted products and services.
(4) ensure the uniqueness of customer information and prevent the phenomenon of collision, grab and repeat service.
By setting up, we can realize the filtering of customer data in a project, remove duplicate customers, and make customer information unique.
(5) customer information is kept permanently to avoid loss and leakage of customer data due to personnel changes.
Customer information collection, screening, tracking, maintenance and other processes are permanently entered into the system to avoid the loss of customer information and the setting of customer data export authority to prevent customer information leakage.
(6) help management to keep abreast of the progress of business;
With powerful query and statistics functions, managers can view business reports, sales records, business analysis and other data at any time to make management easier.
(7) marketing knowledge sharing and improving the quality of salesmen;
Enterprises can share sales information, product information, quotations and other sales information to the backstage, so that business personnel can learn and search at any time and improve their business level.
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Function Description:
(1) storage function
Unlimited storage of customer information, batch import and export
(2) query function
Multi condition query customer information, accurate, fuzzy query, help you quickly locate customers.
(3) recording function
Customer entry, visit, cooperation intention, after sale information input system is clear at a glance.
(4) customer distribution function
Customer data pfer, allocation and sharing to ensure the full utilization of customer resources.
(5) reminder function
Service reminder, appointment reminder, contract expiration reminder, payment reminder, etc., to minimize omissions.
(6) analysis of statistical functions
Using technical means to analyze and integrate telephone number and effect records, find out the existing problems, discover business service methods, and help to improve business success rate.
(7) knowledge base function
Sales personnel can check the content provided by the business knowledge base at any time, so as to quickly respond to queries raised by customers, improve the speed and quality of service response, and seize customers.
(8) caller prompt function
Combined with call center, the system automatically searches information in the system when calling, and displays caller information in the computer pop-up window, so that salesmen can communicate with customers in an orderly way.
(9) service recording function
With the call center and recording equipment, you can record all the telemarketing calls, and constantly monitor the service of the business personnel to ensure the quality of service.
Faced with the rapid development of the times, if we still stick to the rule of law
Traditional enterprise
It will be eliminated by the competition of the Internet society. Whether it is a developing enterprise or a mature enterprise, we should regard the construction enterprise as the first key project. Only when the foundation of the enterprise is laid, will we have a better future.
Contact information:
Site: No. five Longkou street, Taiyuan, Shanxi 678
Mail box: 434489116@qq.com
Customer service telephone: 0351-2389391-5888
QQ:2604268236 (MS HO)
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