Express "Double Eleven" Expose The Three Major Problems Of Express Industry, "Express Ordinance" Cited Netizens Point Praise
Recently, a large number of couriers were "behind".
Double Eleven
"For consumers, some of the cheaper in" double eleven "were not so easy to" end ".
It is imperative to establish rules for the express industry.
Recently, a large number of couriers are coming to Guangdong from all over the country during the "double eleven" period. However, for consumers, some of the cheaper ones won during the "double eleven" period are not so easy to "accept".
Recently, the media reported that complaints about express delivery were common, such as packet loss, damaged items, mobile phones changing "bricks", courier "slow delivery" and so on.
Legislative Affairs Office of the State Council recently released
The express Ordinance (Draft).
Hereinafter referred to as the "draft", in order to throw, trample and other "barbaric express" the maximum penalty of 50 thousand yuan and other provisions, won the netizens a good praise.
Public opinion also generally believes that it is imperative for the express industry to set rules.
"Violence sorting" bears the brunt.
along with
online shopping
With the advent of the era, China's express industry has entered a period of rapid development. In 2014, the National Express volume exceeded 14 billion 600 million pieces, ranking first in the world. However, "quantity" has been upgraded, but "quality" has frequently dissatisfied consumers.
Reporters inventory found that the current express industry chaos mainly in the following forms:
One of the chaos: violence sorting.
Postal courier industry analysts said that the express parts in the sorting process is most likely to be damaged, if in the "double eleven" such express volume is very large period, sorting center workers will inevitably appear in the operation of throwing and throwing.
Chaos two: Express "real name system" to implement ambiguity.
At present, the new policy of "real name" has been put into effect. Most of the courier outlets will ask to open the package for inspection. However, in the face of the increasing number of express parcels, there are also some outlets that do not mention the inspection of identity, which has laid a lot of hidden dangers for express delivery.
Chaos three: Express loss, compensation is always unable to agree.
News reports about the loss of express products are frequently seen in the newspapers. Many of the courier companies concealed information when they were damaged or lost when the Express items were damaged.
In addition, some people told reporters that the poor service attitude of some express practitioners and poor service quality have become one of the problems that the express industry has been criticized.
Consumers can make 12305 complaints.
In response to a series of problems arising from the "double eleven" express industry, the reporter interviewed lawyer Zou Jia Wang of Guangdong Xiong he law firm. He said that the express industry is currently supervised by the postal supervision department. If unfair treatment is received, consumers can try to call the 12305 postal consumer complaints phone or directly register the complaints Office of the State Post Office for complaint.
"In the era of express delivery, we must abide by the rules of efficiency."
Zou Jiawang said.
Recently, the Legislative Affairs Office of the State Council announced the "express regulation (Draft)", which is expected to solve all kinds of chaos and further standardize the express industry in China.
Some commentators believe that the good and bad of the express industry is closely related to the lives and interests of the people. It is imperative for the express industry to set up regulations. "We hope that the implementation of the new laws will give the express industry a lot of medicine to the chaos."
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