Two Sessions: Speeding Up The Improvement Of Supporting Policies To Support The Development Of Express Service Industry

Infrastructure construction is lagging behind, public service platform construction is lacking, delivery points are set up at the end, road sorting, coupled with the increasing number of disputes, the rural "last mile" delivery is difficult and rural.

High cost and so on, China's express industry is experiencing "growing pains."

This year the whole country

During the period, a number of CPPCC members said in an interview with reporters that we should speed up the improvement of supporting policies to support the development of express service industry, and speed up the perfection of infrastructure, information network and terminal nodes based on the reality of express delivery enterprises, and standardize market order at the same time.

The Ministry of pport also said that this year and "

During the period, we will coordinate the development of urban and rural distribution, improve the urban and rural logistics network, develop the third party logistics, and promote the express "get on the train and board the plane" to continuously improve the efficiency of freight pport and reduce the cost of freight pportation.

Sun Buxin, the CPPCC National Committee member and former senior manager of Beijing post company, said that the development of the express industry has reduced the circulation cost, not only promoted the development of the electricity supplier, but also facilitated the life of the people, and also promoted the development of modern agriculture, advanced manufacturing and financial industry.

It can be said that the express industry is a new achievement of the Internet + new economic format. It is an integral part of building the urban life service circle, serving the people's livelihood and serving the economic development.

However, CPPCC members also found that there are more problems in terminal delivery services.

Taking the city as an example, Sun Buxin said that the concentration of offices and schools, large residential areas, commercial areas, and comprehensive office areas of enterprises and institutions were constantly emerging. The demand for express service of unit users and individual users was large, demanding and personalized service demand was outstanding.

The current mode of delivery service does not match the property management pattern, causing a series of conflicts.

For example, based on the safety consideration of property (or logistics) management, there are restrictions on the access control of the courier staff, the receipt and rejection of express mail from the unit, and no acceptance of the express public facilities; because of the scattered population in the rural areas, the cost of collection and delivery of the express delivery companies is relatively high; with the development of the electricity supplier, the demand for rural online shopping has increased sharply, but there has not been a two-way convection of the products entering the city to the countryside.

Tang Weijian, a member of the National Committee of the Chinese people's Political Consultative Conference (CPPCC), the Deputy principal Committee of the Beijing municipal revolution, and a professor of the Law School of Renmin University of China, also reflected that in recent years, a variety of disputes have occurred due to the express delivery.

Tang Weijian said, from the survey, common express disputes are mainly lost by express, damaged by express mail, short of internal parts, such as express pieces being dismantled, changed or stolen, express mail delay, disputes caused by the service mode and work style of the courier, such as bad service attitude, no prior receipt after the delivery, no reminder of the insured price, mandatory receipt of the recipient to sign the re inspection at the time of signing, no express express damage or loss proof after receipt of the receipt.

China's National Committee of CPPCC and vice chairman of the Zhejiang Provincial Committee of the Kuomintang, Chronograph, reflected that the supporting policies supporting the development of express service industry were not yet complete, which restricted the sustainable development of the express delivery service industry.

He said that the courier service industry is now facing "three difficulties": the land for production is difficult.

Due to the shortage of land resources and inadequate planning of express logistics park, enterprises are facing difficulties in buying land and so on, which restricts the development space.

At present, the traffic regulations have restrictions on the delivery of vehicles to the city and parking. Although the management of the postal service has been coordinated, some provinces and cities have issued special management methods for the delivery of vehicles to the city. However, the implementation of the special way has had a great impact on the development of the express and the quality of service.

There are many difficulties for private courier companies to enter communities, schools, large enterprises and institutions, and some specialized markets. It is difficult to set up stores for business registration and restrict the upgrading of service quality.

According to sun Bu Xin, the State Express Ordinance will be promulgated this year. All provinces should speed up the implementation of the implementation of the "express regulation" in the province; develop the express industry into the national economic and social development plan, arrange the layout of infrastructure such as express processing center and convenient service outlets in the planning of urban and rural planning, land use planning and public service facilities, and integrate the construction of express logistics joint distribution station, intelligent Express (parcel) box into urban community development planning.

For the construction of urban and rural express terminal public service platform system, Sun Buxin suggested that businesses, rural areas, education, social construction, housing construction and other departments together with postal administration departments should seriously study the priority service industry that will bring the express service industry into the regional relations and the livelihood of the people. We should give some support to the delivery service of express delivery terminal into the urban distribution system, support the construction of public service facilities such as logistics (express) distribution station, intelligent express box, and so on, and encourage the community property, village level information service station (point) and convenience store to provide express delivery services.

Support express service network extended to rural areas, support express business or third party services to enter the campus, into the community, into the building, into the organs, into the countryside as the focus, with the common distribution, intelligent express box as the main mode to improve the express delivery of the last mile.

The various departments of the government strengthen coordination and cooperation, and give special funds and policy support.

Sun Bu Xin said that traffic management departments should formulate and implement vehicle management methods such as city express vehicles and express electric tricycles, rationally plan the route of express delivery vehicles and express loading and unloading locations, strengthen the demand management of urban distribution capacity, ensure the convenience of express vehicles, encourage the use of clean energy vehicles to carry out express delivery business, and support the construction of facilities such as charging and aerating.

Tang Weijian suggested that a grid like complaint mechanism be established, such as express hotline, courier complaints center, and so on, so as to establish contact with the complaints hotline of the consumer association and the complaint hotline of the postal administration department, so as to form a complaint platform for express service information sharing, and improve the legal responsibility system of the express industry, including civil liability, administrative responsibility and criminal responsibility.

To establish a two track mechanism for insurance and insurance system, it is necessary to establish a courier price protection information system to unify the express insurance premium rates between different express companies, and to establish reserve funds for express insurance, and to implement special funds and so on.

At the same time, we should give full play to the role of insurance system in the compensation for express losses.

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Timed China also suggested that we should speed up the improvement of infrastructure, information network and terminal outlets, and effectively upgrade the network of express delivery in rural areas, and achieve two-way access to "industrial products going to the countryside" and "agricultural products entering cities".

The construction of express infrastructure in rural areas should be included in the scope of financial special funds.

Encourage express delivery enterprises to establish public outlets in small towns and villages with less business volume.

Support delivery companies and farmers' stores, rural comprehensive service agencies, agricultural products purchase and marketing agency, etc., to provide delivery services in the form of cooperative networks.

CPPCC National Committee member Xia Tao, Yu Jianfu and Li Weihua jointly proposed the establishment of inter ministerial joint conference system at the national level, and formulated and coordinated relevant policies to promote the development of rural logistics.

Overall planning of rural logistics infrastructure.

The rural logistics infrastructure will be integrated into the urban and rural construction plan. The industrial parks, agricultural products distribution centers and passenger and freight pport stations should be focused on strengthening the link up of pportation, agriculture, supply and marketing, post delivery, and electronic commerce platforms to the rural logistics infrastructure planning, so as to achieve overall planning, resource complementarity and joint development, and speed up the construction of rural logistics infrastructure.

Guide and support the large logistics enterprises such as e-commerce logistics enterprises, express delivery enterprises, post logistics and third party logistics enterprises to extend the service network to the rural areas, promote cooperation between large logistics enterprises, commercial circulation enterprises and agricultural production enterprises, and jointly layout the rural logistics service network, and promote the construction of rural logistics informatization.

Xia Tao and other members also said that in view of the large investment in infrastructure and long cycle of recovery, the government should increase investment in hub or public service logistics infrastructure, or invest in the construction of the government, and lease it to related enterprises such as logistics enterprises.