Shaanxi Provincial Procuratorate: Many Measures To Do Well In The Reception Work

In recent years,

The procuratorate of Fengxiang County of Baoji has always insisted on regulating the complaint letters and visits as a starting point, improving the satisfaction of the people as the focal point, constantly strengthening the work of receiving and controlling complaints, and unblocking the channels of mass appeal, and achieved good legal and social effects.

Smooth channels for mass appeal.

The hospital actively builds a comprehensive and multi-channel working mechanism to smooth the channels of mass appeal.

The petition for the real name report will be kept at one hundred percent reception, one hundred percent acceptance, one hundred percent reply and one hundred percent satisfaction of the masses, and timely inform the informants of the investigation results and patiently do the persuasion and explanation work of the informants.

We must strictly implement the responsibility system of the first run, and timely handle the first accusation, complaints and reports of the jurisdiction under the jurisdiction of the hospital, and timely feedback, and be responsible for the whole process, and timely guide them to appeal to the organs with jurisdiction under the jurisdiction not belonging to the procuratorial organs, so as to protect the complainants.

And the right of appeal to ensure that the problem is resolved in the first step.

Improve the quality of the visitors.

The hospital requires prosecutors and policemen to enhance their comprehensive professional quality and political accomplishment through strengthening their study, so as to facilitate the petition.

In the process, we can better interpret laws and policies for the masses who come to visit and visit.

In the work of receiving letters and visits, we should take the "six one" as the working principle, adopt different ways of communication according to the different characteristics of the petitioners, and listen patiently and carefully to the statements of the petitioners and the masses.

To treat the visiting masses, we should give full play to the system of public hearings, public consultation and other institutional functions, actively invite NPC deputies, CPPCC members and lawyers to participate in the visit, and rely on the masses to resolve conflicts so as to achieve the organic unity of legal effects and social effects.

Innovative way of receiving visits.

On the basis of adhering to the procurator general's visit, the hospital has launched one-stop call service such as key visits, door-to-door visits, case visits, etc., to listen to the voices of the masses and eliminate hidden dangers of letters and visits.

At the same time, we must adhere to follow up visits and consolidate the results. We should file cases by case by case, implement the responsibility of package cases, strengthen dynamic management, regularly visit the cases that have been completed, regularly grasp the implementation of the cases and the ideological trend of the petitioners, and do a good job in the prosecution.