Telephone Etiquette For Public Servants

Although the two sides can't see each other, they need to smile.

When

When the bell rings, you should answer the phone as soon as possible, which is also a respect for the other party.

Don't say hello when you connect the phone. You should first report it to your family, such as "Hello, I am so or so" or "Hello, this is a certain unit".

When the other party calls, if the person you are looking for is not in or unable to answer the phone, you should first inform the other person and then ask the person's name.

At the same time, in addition to saying sorry to the other side, we should try our best to do it.

People who offer convenience or promise to reply to each other and ask for leave messages.

Generally speaking, calling should choose the right time to go to work.

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We should consider the time difference.

It is also necessary to note that calling time should be kept on the phone. Generally, the number of calls should be within 3 to 5 minutes.

In the telephone conversation, if the number, name, place name, time and other key points are involved, it is better to increase the volume, repeat it and ask if the other person has heard clearly.

When using a mobile phone in public places, if the signal is bad or the communication is interrupted, hang up the phone first, then contact again, or complete the call content by SMS.

The sudden interruption of telephone calls should be repeated on the caller's horse.

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Videophone screen interviews are becoming increasingly common, because many companies want to interview through the screen to avoid boat trips, thereby reducing recruitment expenses.

Using videophone interview, recruiters can quickly eliminate most of the candidates and decide to interview the best candidates.

This is the usual benefit of a 60 second phone call.

Here is why it is so important to plan a telephone interview.

Unlike a planned first interview, you have made all preparations for the information you are going to discuss, and the telephone interview will come from any company at any time.

Once you get on the Internet, what you are looking forward to is probably a telephone interview.

Sometimes recruiters call to make an appointment for a later interview, but usually they want to interview you when they call you.

Here are some tips for dealing with telephone interviews.

If you are not prepared enough to speak on the phone or feel that you are not speaking enough, you can practice with a friend.

Ask a friend to call you and ask for a role play.

You can also make full use of your phone message, call home when you are not at home, and record a conversation that highlights your point of view.

Go home and listen to yourself.

Listen to your intonation (passion, height, pause, etc.) and listen to your content, that is, whether your information is clear and direct.

Keep practicing until you are satisfied with the result.

Be ready to use your "twelve point" strategy.

The basic guidelines for visual TV screen interviews are also applicable here.

Put one of your resume on the phone, list some key words that you think are related to the type of work you are applying for or the type of work you are applying for, and put your resume together.

You can not expect to get clues from the body language, eyes or other similar signals of the recruiter, but pay close attention to the tone of his speech.

At the same time, your own expression should be concise, direct and enthusiastic, making conversation interesting and easy to carry out.

Listen carefully and maintain your mental concentration. Place a phone in a place similar to an interview.

Put some paper and a pen next to the phone, and put your resume and notebook together.

Take a close look at the questions you ask and what seem to be very important to the recruiter.

Avoid prolonged pause.

Give a quick summary of your main points and points, and provide specific examples of how you have made positive contributions in the places you have served, and how you will contribute to this company in the future.

Ensure that the name (correct spelling), telephone number and address of the person you call are recorded.

Reaffirm your interest.

If you are still interested in this event, figure out what will happen next and what you can do to make you more competitive.

Then send a thank-you letter.

Your goal is to get the next face-to-face interview.